Dentists

Love Dr. Wensink and the staff!!

If I could rate 0 stars I would. It was fine at first but went slowly downhill. I got my braces+retainer type appliances on all 4 molers with wires connecting them in 5th grade. My brackets kept falling off and every time they would tell me it was my fault and yell at me. Then they’d continue to lie about what I said to other doctors and say that I admitted to Doing something. No. They became extremely rude and refused to change my rubber bands. So we went to another dentist who told me it was my overbite and we told them that. From then on they were unbelievably rough with my mouth and rude to me and my family. Then I missed and had to re schedule one appointment.. which never happened. We tried to call and they never called back. I ended up taking plyers and pinching all my remaining brackets off after a year or two of them still never answering or calling us back. Then in the middle of a softball game the retainer wire popped down and started stabbing my tongue and hanging out of my mouth. My father had to pull me out of the game and take huge plyers and snap the wire multiple times. Fast forward 5 years I’m still wearing the wires and they still are getting money from our insurance company and not calling us back. The wires have been ripping up my mouth for 6 years and it’s just a terrible experience. I went to the old orthondontist about a week or so who said that They couldn’t take the retainers off because it was unethical and so I told them the story and the new dentist calls Lewis orthodontics and leaves a message saying that he has me on his chair and he needs them to call him back. Of course they don’t respond. The same day after we leave the new dentist after he said he couldn’t do anything since they wouldn’t call him back we drive to Lewis pissed as all hell and my father threatens to call caresource fraud line and the Ohio dental board. They said they would call us back last Monday and sent us on our way. It is Wednesday and they haven’t called back. I doubt I will be able to find a dentist able to take the retainers off. I DO NOT RECOMMEND.

Just terrible management & very little empathy in how they handle patients.

Great staff, fun office...my daughter loves it there!

They are very friendly and affordable. I was welcomed by an awesome receptionist and seen on time. I got my teeth cleaned by a nice and informative hygienist. The dentist did an examination and gave me a referral. A great first visit and I look forward to my cleaning in the summer!

Great comprehensive care, and beautiful cosmetic dentistry.

I've never been comfortable at the dentist until now! Dr. Andy and staff were so good to me. They were so gentle and caring, he did everything in his power to make me comfortable and make sure I understood the procedure. I came as an emergency visit while my other dentist was on vacation but will definitely be staying with Dr. Andy, I've never had better dental service.