Dentists

I had a Filling done by Karen, and weeks later it fell out. Now this happens and I understand how easily a filling can fall out. The problem came when I tried to come into contact with her about getting it fixed. I called to schedule a appointment the day it fell out and spoke with the front desk lady(Jan). Jan tried her best to find a appropriate time for the filling and said she would speak with Karen Goulden. When she called me back Jan told me Karen refused to see me again unless I would accept a crown and the earliest time to get in was one month later. Also due to a previous billing issue she wanted me to pay upfront for the crown (thousands of dollars). She refused to talk to me personally about the issue and made the front desk lady Jan do the talking for her. I asked many times to speak with the manager and it got to the point where the dentist treated Jan and I very negatively. After seeing how easily she was to brush her own employees off I took my business elsewhere and got my filling done in two days.

Great care, wonderful people. Don't know what I'd do without them!

Wonderful place! You couldn’t ask for a better dentist and staff. They all are so friendly and Dr. Hofmann is very thorough with his work.

They have poor billing practices. I had two insurances and paid cash. They sent me a bill for $255 and I called the office and sent letters asking for an itemized bill and they would not. Instead of showing me how I owed this they sent the account to collections. I have just filed a complaint with the Dental Society. I know I did not owe this and they could not or would not prove how I did. I would NOT recommend this office for that reason.

I went to a different dentist who did nothing for my son's abscess and kicked us out of the office because he "would not be still" I called Dr. Demoss and they got us in the day we got kicked out, she saw my son and gave him a script for antibiotics. Great dentist I won't take my son anywhere else.

Dr. Espeleta is probably one of if not the best dentist I have ever had. He has compassion and very polite. Also tries to make it as pain free as he can. The dental assistants and Hygienist are great too.

I had my braces done by O'brien Orthodontics towards the end of my middle school and early high school years. Now that I am out of college with a career, I am still getting compliments on my teeth! I would recommend O'brien Orthodontics to anyone in need of dental work!

The best choice for our family dentist. Dr. McKinney and her staff are wonderful.

I just had a checkup and cleaning. Dr. Ritter and her staff were very pleasant and professional. They answered all of my questions even though they were fairly busy.

Preferred Family Dental is a professional, caring and educational dental experience. The service is state of the art, cost conscientious and very customer service oriented. Staff are courteous, knowledgeable and demonstrate concern regarding optimal outcomes for their patient. I would highly recommend this dental office for superior dental care.