Dentists

Absolutely fabulous. I have referred hundreds of patients to Hanover Endo for years and have never had even one problem.

Like most people said, the receptionist can be rude, but I just ignore her or give it right back. I have 4 kids, 6, 3, 1, newborn and have seen many different drs. They have all been great and excellent. For the receptionist, I had an apt for my 6 year old for strep because my 1 year old has it, but my 6 year old wasn't complaining of his throat hurting the morning of the apt. My newborn started to get the rash and I jus figured switching kids for the Apts wasn't a big deal. I was given an attitude and was indirectly told that "8:15 will be double booked". Sorry, the Dr didn't think it was a big deal. But like I said, the Dr's are who are important and they are excellent. Just expect great Dr service with a side of attitude if you mess anything up.

Isn't open hours listed

Gentleness and kindness are qualities most helpful in Denistry. BILL has both and a wealth of knowledge and skills.

Dr. Ross and the team are amazing!! My daughter got her braces off yesterday and I cried at how beautiful her teeth are now!! The office is immaculate, they are affordable and have a payment plan, the service is amazing, they have fun contest and ways for the kids to earn points while taking care of their teeth, and I can’t say enough about the end result! I would highly recommend Dr. Ross!!

Great service, down to earth, helpful staff

Everyone was so friendly. Service was quick and the wait was minimal.

Very professional!

Went to this dentist twice. First issue I had was the one hygienist was extremely rude and unpleasant to deal with. Went the second time and things went ok. Made an appointment for 6 months. Typically I would get a call or email as a courtesy reminder for my appointment as most typically have a lot going on to remember an appointment from 6 months prior that they made. Never got the reminder. Ok so call to reschedule and Were several weeks out, so went on their cancellation list. Called me once back in September and that appointment didn't work, didn't hear from them again until last Monday. With a message saying" Hi Kyle, we have an appointment for dec 6th at 10:45. We are putting you in for this appointment, but if this doesn't work please call us back to reschedule." Weds morning to be nice I simply just wanted to confirm appointment around 9am and let them know I was coming. They tell me that the appointment was cancelled.....Seriously?!? If I was supposed to call and confirm then tell me that in the message but to have cancelled it a day later and not tell me? Horrible customer service. I then asked for a call back from both the office manager and/or the dentist himself and that too didn't happen and it's been several days. I'm sure I'm not the only one this has been done to either. I have since found a new dentist and already got in for a cleaning. Will not be going back. Steer clear of this place, horrible professionalism.

The best dental group I have ever had. They have offices where I vacation if an emergency arises. Thank you Aspen Dental.