Dentists

I was referred to Dr. Collins to have a cracked tooth extracted. I dutifully called to find out the costs. $490 for extraction, which I knew was a little high, and $95 additional if I asked for nitrous oxide but I knew he would see me the next day so I made the appointment. When was in the chair there was a big fuss about the abscess and how it should be lanced and from the outside. I surely didn't want any more fees so I declined knowing the antibiotics I'd be prescribed would take care of it. After he pulled the tooth, which was already loose, he also excised the abscess from the inside and collected a goodly amount of material. I did have the nitrous oxide but I really couldn't feel any effect. The local anesthetic he had injected was very effective. When I went to check-out I was told the fee included the excision which I had declined and that my bill was now twice what I was quoted over the phone. I balked but because I also am a small business owner I felt duty bound to pay. I believe Dr. Collins is a very capable technician but his billing practices are unscrupulous. I am writing to the state dental authorities.

We moved to Waynesboro 7 years ago, but I continued to use Dr. Lippard's services despite the irritation of travel over "the mountain." He is professional in every sense and, of major importance in selecting a dentist, extremely trustworthy! I would highly recommend Dr. Lippard -- and his staff -- for excellent dentistry services!

Excellent staff, doctor, and overall practice. I had a dental disaster going on in my mouth and they helped put things back on track for me. I was surprised at how little pain I felt after the procedures. I had terrible memories about the pain I felt following the dental procedures I had when I was younger, and I am now questioning if my previous dentist was in fact a butcher by trade.

This place is awesome! I came for the first time a few weeks ago, and the staff was amazing and really nice. Dr. Fraites has all the latest tech (digital x-rays, a scanner for crowns, and an intraoral camera, for example). I also really loved the Sonos speaker; the music was relaxing during my cleaning. Definitely planning to continue getting my teeth cleaned here.

I had a dental emergency, got zero service. Called Friday at 11:55 AM, five minutes before the practice closed and got their voicemail. Left a message Did not hear back, so I called the emergency after hours hotline, I left a message. No call back Saturday evening still hadn't heard from them call the emergency hotline number on their website left a message. No call back. Called an hour later left another message. No call back. Call Monday morning and they finally answered and said they don't understand why somebody didn't call me back, they had someone on call the weekend to check the messages. Apparently not! Then they had the gall to ask if I wanted to schedule an appointment during regular business hours. No I already reached my regular dentist who doesn't set unrealistic expectations that they can't follow through on.

Office said they took my insurance when I called and when I came in, later after the work was done slapped me with a bill as I left. "Sorry we take Delta Dental, we just don't accept your plan with Delta Dental." $160 total BS. Wrote him a letter offering to settle for what insurance would have paid for the cleaning.......no response. Will never go back. Dr. L (he not she) was the roughest Dentist I have ever had work on me.

Dr. Buckwalter came highly recommended and I was not one bit disappointed. He gave me thorough explanations of my X-rays, like I had never experienced with any other dentist. Kelly, the hygienist, was very detailed and gave me an excellent cleaning and exam. The entire staff were extremely kind and welcoming . I highly recommend Dr. Buckwalter and his staff.

They pulled 7 of my husband's teeth while his blood pressure was in stroke range!!! I'm talking over 200!!! This was by far the most scariest thing for us! Very unprofessional for them to do and didn't even apologize for it..Do not recommend them whatsoever!!

I met Dr. Cloth when he first came to Staunton/Charlottesville after getting out of the army. He's the kind of man you instantly trust and respect. He was very straightforward with what he was able to do for me and I enjoyed having him as my orthodontist.

I have had great experience with Dr. Young's Office over many years. They are very professional (knowledgeable and honest with treatment plans and associated costs) and caring, making you relax and feel at home!

These guys were amazing to work with. All of the staff were friendly and great. I'm a super nervous dental patient, but Dr. Starns and Tiffany kept me at ease through the whole process of having a temporary crown put in. They explained everything to me ahead of time and again as they were going through the process--I really appreciated this. They checked on me throughout the procedure and made sure I was as comfortable as I could be... and those massaging chairs are a plus for sure! I won't be going anywhere else!

Excellent on everything! Very clean and professional! My family and I have been going here for years!

Don't get me wrong, the dental side has been absolutely wonderful! The medical side on the other hand... I wouldn't go to see the Dr there unless my life depended on it and at that point I should be in the ER instead. Refusal to accept and treat the diagnosis of specialists he refered the patient to because he disagreed with the clear diagnosis, and making other behavioral health diagnosis/overriding ruled out diagnosis by doctors who again his office had refered the patient out to... If you need dental work this is the place to go. If you need medical, you'll get better treatment from a village of cannibals.

Everyone is very nice and they provide a great service !