Dentists

My experience with Richland Dental Center was horrible. The office manager, Annie (I believe her name was) was really rude. Horrible Customer Service.

I had visited my dentist for a cleaning and they told me I needed to get my wisdom teeth removed. They recommended me to Columbia Basin Oral. I decided to go with Klein because they said they worked well with my insurance. I regret not going to Columbia Basin to begin with. I got in the same day I called which was a surprise to me. I had just came from my Dentist's office which is SUPER nice and offers complimentary spa services while you get your teeth cleaned. I was pretty skeptical when I sat in a chair at Klein's office that needed to be hand cranked to higher it. He looked me over and put the fear of God into me. He said that it was going to be dangerous because my tooth was close to the nerve in my jaw. Klein told me he wouldn't even set an appointment for the extraction until I got a cat scan. He said my insurance would cover the scan because I needed it before my surgery. I got the cat scan done. He gave me five prescriptions and set a date for me to get my teeth taken out. They estimated about $5,000 total. My insurance wasn't even going to pay half of it and none for the cat scan. I waited for 3 weeks to hear this news and only a week before my appointment. When I called my insurance they said Klein's office gave them codes for an eye exam and they were completely wrong codes. I decided to make an appointment shortly after to Columbia Basin. Dr. Reddinger looked me over and told me everything I needed to know. When he was finishing up I asked him if it would be dangerous and told him how Klein needed a cat scan to proceed. He said that every wisdom teeth extraction performed is a risk because the wisdom teeth are close to the nerves and that they did not need a scan. He also told me there would only be one prescription. They gave me an estimated $2,300 total to get them removed. Less than half of Klein's and not even including the cat scan I was billed for. They were completely professional and friendly. There office is nice and newer. I was not skeptical at all walking in to Columbia Basin Oral. I'm glad to hear some people had positive experiences with Klein but I am definitely not one of them. I recommend going to Columbia Basin Oral for any oral surgery you need!

Caring, gentle dental care

I came in for a consult to get my smile fixed. The staff was SO friendly, and Dr. Ostler was too. He listened to my concerns, and was so excited to work with me.

I have actually been seeing Dr. Ostler since I was a child. Now that I have a four-year-old of my own, the staff has done their usual excellent job of helping him learn to take care of his teeth and monitoring his oral health. Dr. Ostler's office is a unique mix of up-to-date technology and old fashioned service.

This is a wonderful office. I broke a tooth and had to get in right away. They were able to schedule me the same day and got me out of pain. Friendly and caring staff.

This dentistry office is awesome. Very kind and understanding to my personal needs. Office staff are helpful and friendly. Dentist is wonderful. Would recommend to all my friends.

What a difference it is going to Walker Family Dental, I actually get what needs to be done while I am there instead of having to make a return visit. I highly recommend them.

The staff is always so attentive and helpful. They worry about great care.

I am appalled by this dentistry! I went in for help because of so much pain with a tooth and from the beginning Dr Blair pushed me to go to an endodontist! I thought the pain was coming from a old root canal but it was the tooth behind it. Dr Blair did nothing to try and find the real source of my pain, he just passed me off to someone else. I was referred to the endo and within a few seconds of opening my mouth, the endo seen my problem! My fiancé called dental 32 and complained of their negligence and he was met with nothing but spite and argument! The secretary was completely rude and dismissive with him! She actually was calling him a liar over the phone! I DO NOT recommend Dental 32 to anyone! I will never go back and everyone I know will hear about the horrible service there!

Dr. Ng is very friendly and a dentist that seems to care.

We've been coming to Dr. Collette and Dr. Hamilton for all three of our kids for years. Great Drs and great staff, friendly office, efficient, and the kids always our entertained with the play area.