Dentists

This dentist shot novacane in my childs cheek caused her to swell up and for over a week now she has been in horrible pain and had to go in for emergency are at a hospital for antibiotic treatment. The office did not act like they cared what he did and he kept saying one thing he did then changing his story. I hope no one else has to go through this.

My first visit here was with my 8 month old son, I disnt have anyone to keep him for me but as soon as we got back to do my x-rays and exam the assistants stepped in and gladly held my little one for me and walked around keeping him entertained while I completed my checkup. This was by far the best Orthodontist clinic I've ever been to and I'm so thankful for these ladies!! You guys made my first visit a great one and I'll definitely refer anyone here!!

Affordable Dentures helped me tremendously and I had a good experience. The staff are absolutely friendly and helpful. And to get my broken dentures replaced within an hour or so was just awesome. Thank You so much Affordable Dentures!!

Great service

Dr. Ortega and her staff do an amazing job. They provide great service, are friendly and most importantly make me feel comfortable. Excellent.

We had seen another dentist who had wanted to crown so many teeth, that there was no way we could have afforded to do all the work they were suggesting. We went to Comfort Dental for a second opinion. Dr. Lane did a root canal on my sons teeth, he felt no pain. He also filled several of his teeth at the same time. They were very accommodating. We had to get a lot of work done before the end of the month and took care of all of our teeth before our insurance ran out. We highly recommend Comfort Dental. They have very reasonable prices, flexible scheduling, and are very careful to keep from invoking any pain. They also called to check on us afterwards. It was a good experience.

Friendly understanding and reasonable

Been a customer of them for many years (at least 7 or 8),then they hired the male asian dentist,he was rude and inconsiderate. He was rude when he answers questions and concerns. When he does teeth cleaning, hes one man handling everything, and so he would accidentally spray water all over your face because it's hard to do a 2 people's job. I asked for an assistant to help him but he refused. My mom always comes out with her teeth sore because he's bad at his job. It's not the first time that he makes those mistakes, and that my mom and I gave many chances to that place cos the owner was friendly. But finally my mom and I had to quit because enough is enough! Last thing, a loose screw fell off of my mom's tooth implant from this place, funny right? They acted that it happens all the time, it's no big deal. What the heck?

So. Im giving 3 because Dr. Moore does great work.. however, I have had some issues that have bothered me for quite some time. 1. I had a crown put on a year and a half ago and although i get compliments from other dentists on how well the crown was made and placed, come to find out, that tooth needed to have a root canal. Dr moore confessed that himself 2. TWICE I have had a credit that they never called to tell me about. I asked could they bill my insurance first& they said no. 3. When I had the crown put on, Dr. Moore gave me the numbing shots and left me in the room. I started to panic because my throat was closing, my heart rate sky rocketed, and i couldn't get any air to my lungs (or so it felt).. it was about a 3 minute ordeal but knew there's no way I was having an allergic reaction (it wasn't to that extreme but i did start to panic. I stood up and put my hands above my head to open my lungs and was fine) anyways.. when Dr. Moore came back i told him what happened and he was like, "oh, yeah. That's a normal response. But if you ever feel like that, come get me. Let me know immediately. (Natural reaction, ok. But i was just scared.. so, if that's normal, ok but i would've loved if he would've been there) 4. Dr. Moore is a really nice guy, he's just not very relatable or personable. I just completely felt like his patient and that's it. Which I am just his patient but i am in the medical field and I treat everyone like i want my family treated.. so, when it comes to medical and trust, i just don't feel that with him. Obviously he does a good job because again, i get compliments constantly on the work he performed on me.. im just huge on personality too. 5. Front staff booked me for first available last October. I used my only PTO left for 2017 to get all my doctor's visits done. I had everything planned and gave myself plenty of time between appts. They booked first AM available 4 months in advance.. gave me an appt card with the info and when i go in, "ma'am. We dont have you on the schedule today" thank god i pulled out my appt card and was like.. uhm.. here ya go. They said, "oh, there's no doctor here.. can i get you in later or tomorrow?" I said no.. so, they called Dr Moore and he came in. I was to have a root canal. He gets there and he's RUSHING.. He seems to me to have a bit of a temper. I could be wrong but i feel like it from his manners. Perhaps he's jist old fashion and work is work.. Which isn't bad but it's not what i like. Anyways, he gets the root canal done and tells me, "ok. Come back in 6 weeks for the crown.." i was like "HOLD UP.. no. Im getting this crown today. (He makes them in office which is convenient) i said, when i booked this appt you and your staff both told me this would all be taken care of in one visit. I have no more PTO." he looks at the schedule and says, "i really don't have time today.." then apparently they called the next couple patients to switch them around and he sees they made time for him so then he turns around, "ok. Im a man of my word, i don't want to blow smoke or anything. I said we'd get it done so let's do it." He RUSHED so fast. Which, ok. As long as it's done right. 6. THIS was what made me switch dentists: when he put that crown to my tooth he told me, "do not lick.. the area needs to be dry as possible.." so, i didn't lick but my guns finally started bleeding around the tooth after the RC and he got so flustered he nearly cursed and actually threw the tools on my chest. He threw 2 tools on my chest, got up and stormed out. His hygienist just stood there in awe. I looked at her and she actually had to apologize for him. I didn't see him again to check on it at all. 7. I was late to my next appt because of the scheduling. 8. I complained about pain in one tooth THREE TIMES& Dr Moore couldn't figure it out. Went to a new dentist and he tooth one look. Found the culprit, showed it to me (gum recession exposing sponge material) and we're fixing it. Unbelievable.

Arlington Dental Associates is the best! Their friendliness, professionalism, and attention to detail are unmatched.

The entire office is so nice and I always feel comfortable knowing I am getting excellent care!

What a WONDERFUL office!! They were so warm and friendly I forgot I was nervous about actually being at the dentist!! Dr. Vittetoe is very good at explaining what is going on with my mouth, and gentle when actually working on me!! I HIGHLY recommend these great people!! BEST DENTIST IN CARROLLTON!