Dentists

I have tried going to multiple dentists in the Madison area and finally I have found the right one. Dr. Tipple at Nakoma Dental is so professional and knowledgable in what he does. His genuine and thoughtful personality makes going to the dentist a little more enjoyable! Not to mention, his staff is so polite and very accommodating to your needs.

I've been seeing Dr. Tipple for years, and both he and his staff are incredibly friendly and experienced-- they make you almost not hate going to the dentist.

Peggy is by far the best that there is!!!

Great and friendly staff! Clean facility. Ease of booking appointments.

It's Perkins not Graze.

Haven't got a chance to meet the doctor! My dentist recommended me to have my root canal done from this place. I DO NOT know about the dentist yet BUT I want to point out receptionist unkind, unhelpful and uncooperative behavior with me. Since last year I been TRYING to schedule an appointment with them when my dentist recommended this place in 2015. My schedule is very busy with the full time job & 4 kids under the age of 13 years. I called & tried to schedule at least 3 times but I did not get any flexibility in scheduling appointment with them, first she mentioned that afternoons are ONLY for emergencies & at that time I do not have tooth ache so I wont be considered as URGENT. Now I am having tooth ache for last 2 days & I am controlling it with sedatives ( over the counter) & she is scheduling me after 2 weeks .....I am still not considered as URGENT patient, at least for HER....I asked her what I'm going to do with my toothache, she goes, call your dentist to ask......that's so UN KIND & UN professional behavior. Whats the point of having an organization which is NOT helpful AT ALL, I don't understand that. I am very disappointed, still having that terrible toothache & trying to look for another place where I can have my root canal done as soon as possible.

I would of given a 5 but I had a hard time with the scheduling staff when calling in to set up an appointment. They disregarded what I had asked for and just did what they wanted to. The actual staff and office is great fast friendly and professional! The receptionist are great the assistance were all great and so was Dr. Wu!

Appointments were on time; knowledge and use of state-of-the-art technologies to ensure that the best treatments are provided; takes the time to ensure your comfort level and a willingness to provide explanations, etc. when asked.

Went home early from work for tooth pain, fell asleep, called an hour after my scheduled appointment. And they refused to reschedule.

New to town, visited their East Side location as they were listed under my provider network for my insurance. Abscessed tooth 2 days after a cleaning, required contacting an on call dentist who's recorded message didn't even identify self as dentist/doctor, as antibiotics and pain pills were necessary. Follow up visit for a filling within days after was lacking, no examination of said tooth. 75 days later and I'm still waiting for billing. Found myself a new dentist, a wonderful provider in Sun Prairie, will be having an extraction of that same tooth soon.

Dr. Mai Xiong is absolutely amazing at what she does. I was so fearful of the dentist, but she was just amazing! Words can't describe my gratitude for what she has done for me. Life changing for sure! I can smile again ! Thanks so much Dr. Mai Xiong ♡

Where to start?! This office has given me so much stress. At my first appointment with this office, the staff was all friendly. The hygienist was complementing me on how nice my teeth are. The dentist then comes in and says I need a lot of fillings. I was in such shock by this that I did not know what to say. The dentist leaves almost as quickly as the amount of time that she looked in my mouth. I ask the hygienist many questions to which she couldn't answer. I then ask to speak with the dentist again and see why there are so many. She didn't even poke around in my mouth, so I wasn't sure how she knew this. The hygienist leaves and comes back to say that all my old ones need to be redone. I ask why and she said that they are old. The dentist did not even come back in to speak with me. I get ushered to the finance guy who puts together payment plan options for me and wants me to sign all these forms. I've never been at a dentist like this before. Not long after my appointment, my husband goes for his appointment. He comes home saying that he has a new filling and all his old ones need to be redone also. He has recently come to America and not originally English-speaking. All his dental work he has had done, has been in the short time he has been here, so I know his fillings are all pretty new (about 1-2 years old), so I find it hard to believe fillings need to be redone "because they are old". The new filling is believable so a couple weeks later, he goes for his follow up appointment to have that done. After that, we decide to seek care elsewhere because I question the honesty of the dentist. This was in February. Fast forward to our cleanings at our new dental office in November. I am told I have zero fillings needing to be done and all my old fillings are fine and actually am told it is not good practice to just redo fillings because you have to grind down the teeth a bit to remove the old and put a new one. Then my husband has his appointment and all looks well too. I was just going to leave my issues with Aspen Dental at that, but then we get a bill for my husband's cleaning at the new office. I check with insurance who says they cannot cover my husband's cleaning because he has gone over his allotted two cleanings/year. I check the claims to find out that Aspen billed our insurance for my husband's cleaning and then for another cleaning when he was under the impression that he was getting a filling only about two weeks later!!! Why would an honest organization give a patient a teeth cleaning and then again another at the same office only two weeks later, knowing that is all insurance covers for the year?? And my husband does not know now if he even received the filling he was under the impression he was meant to get. I feel like we were taken advantage of with his language barrier and staff was not good with being upfront about the treatment plan either and why the treatment plan was needed-even to myself. I feel like they were VERY in-depth about how we can pay for it though! I really feel like the integrity of the office is in question and the medical billing to insurances could be considered fraud.

I always have a great experience and leave with very clean teeth!