Dentists

You call for care and when you have a question the person says he has no medical training.lol

Dr. Clark and staff are just wonderful. They will go out of their way to make you feel comfortable. I would recommend this office to anyone.

Professional, friendly, knowledgable (i have tricky teeth)

We work with lots of companies and organizations. As we have partnered with the AACD on several projects one thing is abundantly clear; this organization is committed to serving its members. Nice people that happen to be the ultimate voice of authority within the cosmetic dentistry world.

I am a person who "hates the dentist"...I actually look forward to going! When I got my first crown I was so scared, they made sure I felt nothing and I also got to watch TV while I got it done! The staff really has that small town family feel, very personable and caring!

This review is from Pat Fisher. My visit this morning could not have gone better. Dr. Roggensack did my filling quickly and easily. I am glad to be a patient here.

Love having Dr. Abell and her staff as my dentist!

Really professional, knowledgeable and efficient staff!

*DO NOT GO HERE* I was referred here over a year ago to have double jaw surgery. I went in for my consultation. They submitted information to my insurance provider to get a pre-authorization before proceeding. I received a call and letter from them stating that I could go ahead with orthodontic treatment. I went ahead with the orthodontic treatment fast forward to now. I've had braces for 6 months and my teeth are out of place, I call to them to get an OR date setup because I've planned my entire year around this happening in July. They've supposedly been getting messages from my orthodontist this entire time as well. So they call me back and tell me I'm out of out of network and need to pay 6600(30%) and also they let the pre-authorization expire so I have to redo that. I call my insurance company and it turns out they not only didn't fill out a pre-authorization , they put a tax-id on my pre-authorization that was in network and seperate tax-id that was out of network on the re-authorization. So I had my insurance call their front office while I was on the phone. They told my insurance the cost of the surgery was 17000 dollars. I'll save you the time of doing the math 30% of 17000, is not 6600 its 5100. So at this point there have been countless errors made and of course being this is a major surgery I've planned multiple things around and I'm two months away finding all this out, I'm angry. So I call and ask to have the surgeon call me back Dr. Jeffrey Davis, DDS. He calls me back and I explain it to him that there was gross incompetence in the filing of the paperwork and that I was lied to about the out of pocket costs. Instead of apologizing and ending the situation there and working something out with me to pay the out of pocket expenses. He immediately gets defensive and says I'm being disrepectful by saying they lied about the cost. 30% of 17000 is not 6600. That is either a lie or incompetence , it isn't an opinion which I was told it was. He then starts to hold the surgery over me saying he doesn't know if he can do it because I've become mad over this poor service. I ask him flat out does he want to do the surgery or not and he said "Yes, I want to be the one that does the surgery" and asks me to come in today for my appointment. So I show up to the office today and he tells me he doesn't want to do the surgery because he doesn't feel like we have a good "connection". again no apology just arrogance that I somehow should be grateful for him doing a surgery he is being paid 17000 to do. He also printed out a list of surgeons and said "If you're aggressive you might be able to find someone to do this by July". Then he explained since his front staff were upset he didn't feel comfortable doing the surgery. Basically the patient who should be a medical professional's main priority gets massive amounts of stress and has to hope they can get another surgeon, because someone in the front office can't do their job properly and get's mad if someone again the patient / customer, gets upset about it. They then become petty by not doing the surgery because someone's feelings were hurt that isn't even doing the surgery. He didn't bother to investigate, just backed out and left me with a mouth full of braces, my life in shambles trying to find another surgeon because his feelings were hurt. This is the hallmark of a real professional. I wouldn't let Jeffrey Davis, DDS manage a popsicle stand the way he treats patients/customers. I'm sure they'll post some followup lie on here, but if you look at the reviews for this place its the same story over and over, with them making excuses about insurance being complicated when its their VERY JOB to do those tasks.

I've had appointments with Dr Miar and Dr Shadrick, and both were very pleasant and knowledgeable about their craft.

Dr. Andler is great. He is professional and provides a quality service. I had an after-hours emergency on a Saturday night, and he was kind enough to come in and solve the issue.

Dr. T (not to be confused with Mr. T) was wonderfully explanative in my new patient exam. He did a thorough review of records and comprehensive assessment of the current state of my oral health. He gave a quick, but relevant oral health education with details no other dentist has given me. It's nice to be informed of what's going on in my own mouth. Love this place!