Dentists

I've been to a lot of dentists in my life. WW Family Dentistry is at the top of the list. They have always provided highly competent dental care and have never failed to be friendly and helpful. Once, when I left the office without a personal item, Dr. Sidders came out personally to bring it to me. Most important, I have confidence in their services.

Okay, this has been the worst PCP I have ever had. I went in for severe next pain and I was told I didn't need an MRI, that my neck was fine and go to PT. So I had an MRI anyway, and I have a herniated disc. Another time I used my phone to schedule an appointment for a physical, I get there for that time and the receptionist just starts telling me that there isn't online scheduling and I didn't know I was talking about. Now today I call because I have I sinus infection, I've been getting them at the beginning of winter since I was a little guy so I know the drill. Nope, I'm told get some over the counter meds. My teeth and eyes hurt my sinuses are so swollen and angry, but I don't know what I'm talking about again. Guess what? Open enrollment time of year.

Thomas Rowley is the best dentist I have ever had, he explains everything, is up to date the latest technology, is very gentle and the office staff is great too ! !

Mr. Kraus and his assistants were very helpful even on short notice. It was a very comfortable atmosphere, too.

My teeth look amazing thanks to Dr. Matthew. He treated my brother and I in L.A. I am so happy to have found a great and knowledgeable orthodontist. Thank you Dr. Matthew!

This is the best dentist experience I've had. I was a little disappointed with the appointment hold they put on my credit card(if I cancelled/no showed) but after my experience there, it is more than made up for. Most professional group of staff at almost any clinical office I've ever been too, extremely thorough, and explained everything really well. The other thing I want to note is that they did a lot of small things to make sure I was comfortable (pictures on the ceiling, vaseline on chapped lips before they start the exam, etc.). This place goes above and beyond, and I would recommend to anyone looking for a dentist in the Madison area.

Finding a new dentist was pretty nerve-wracking. The Wisconsin state health insurance provided through the University of Wisconsin Milwaukee (UWM) is insulting; my Blue Cross/Shield dental portion is one and a half steps above nothing at all. Not many dentists want to deal with it. My former dentist made that very clear. I haven't heard much good said about the ones that do. This review is to assure you, Dr. Cotey is definitely one of those rare "good ones." My initial contact with the receptionist was pleasantly reassuring. She was courteous and understanding; going as far as to fit me in, at a time convenient to me, when it became obvious I wouldn't otherwise be able to come in before the end of the year. (Dr. Cotey's schedule books up months in advance!) She provided very detailed directions which made it easy to find the office and arrive on time. The office is clean and comfortable. Dr. Cotey and his staff are friendly, upbeat, and personable. They allowed me to take my time filling out the often-dreaded first visit paperwork. Then Dr. Cotey introduced himself, asked questions about my medical/dental history (re: what I indicated on the intake forms), and explained his process so I would know what to expect. During the cleaning, he consistently remarked on what he was doing and why --"there's some tartar build up along this place, here's what tartar is/what it's doing there" -- as well as continually making sure I was doing okay while he worked. Between cleaning and polishing we talked about his suggestions for how to keep my teeth and mouth healthy. I asked a ton of questions, receiving answers that were both scientific and experience based. Dr. Cotey is honest and honorable. He explained in detail why I didn't need a filling my previous dentist deemed necessary (when he could have just gone ahead with it; drilled, filled, and collected the $$). And while it became clear that I should replace the silver amalgam fillings currently in place, he presented reasoning and options for this which will allow me to do so without feeling pressured, and possibly without the pain of mouth-numbing shots! It's pretty easy to tell that Dr. Cotey is a dedicated professional who takes pride in the quality of care he provides patients, no matter what their insurance coverage/financial means. The only other experience I can relate this to is the care of my childhood dentist, who was a family friend. No surprise I scheduled my next appointment before leaving the office, rather than waiting for a reminder in the mail.

I have been a patient here for over ten years and each time has been an amazing experience. Everyone is so nice and really helps if you are nervous. They are very compassionate and caring people. I will never go to another dentist!

After my braces came off more than a decade ago, I was back to see Dr. Scott Arbit for a check on my retainers this week. I was greeted by the same professional, courteous and friendly staff that I had come to know. I appreciate the quick and excellent service Dr. Arbit and his staff provide. He has always been up front and honest about the treatment I've needed. Getting my adult orthodontia care performed by Dr. Arbit was one of the best decisions I've ever made. Thanks for my great smile :)

Never had another dentist in over 20 years! If you are looking for the best dental care just go to Franklin Dental!

was originally referred by my dental office. called first to set up consultation and see if they accepted my insurance, anthem blue cross blue shield. over the phone they said yes we do and set up my appointment. at the appointment, they take my insurance information and give me an estimate of what i might pay out of pocket. then surgery day comes and they tell me that they do not accept anthem insurance and that i owe over $1500 before the surgery can begin. i pay them their money and move on. as i am recovering one of my wounds becomes infected and i have to return to the an alternate location to have it cleaned out. The people behind the desk are being very loud, swearing at each other and talking smack about their patients in the waiting area. very unprofessional. 6 months later i get a letter saying my account is in collections. they have been sending statements to an address which i did not provide to them. they would like me to pay another $800 toward their service that happened over 6 months ago. they offered no financial help over the phone, other than that i could have an extra month to pay off the balance. very painful, from beginning to end, and it is still not over yet although my mouth is healed. would not recommend this company to any one.