Dentists

I had a great experience @ Westside dental. Dt. Zino was courteous and the staff was very interactive. I can't wait to go back and get the rest of my work done. Kudos for repairing someone else's work.

The answer my questions in language I can understand. They don't recommend unnecessary procedures. The Dentist spends more that 10 seconds looking at me teeth! The dental hygienists are professional and friendly!

The office is very calm and clean and inviting. The staff are friendly and welcoming.

Nobody enjoy's going to dentist but Dr. Burger and her staff have made my appointments comfortable and without any pain.

Dr. Fahsel has been my dentist since I was a little girl. I'm always happy with any treatment and services I receive. His staff is warm, friendly, and always give you the best service. The hygienist, Samantha, does a wonderful job and is always fast and efficient. I highly recommend Dr. Fahsel and his staff.

Awesome staff and I love the fact they send you a confirmation of your appointment via text message and you can also schedule an appointment online!

Great service. Friendly environment everyone seems to make a connection and will always remember you by name makes you feel good.

Very professional and extremely helpful! Couldn't ask for better care!

Dr. Mai Xiong is absolutely amazing at what she does. I was so fearful of the dentist, but she was just amazing! Words can't describe my gratitude for what she has done for me. Life changing for sure! I can smile again ! Thanks so much Dr. Mai Xiong ♡

Best dentist ever, made me come back for more dental work.

Great people at the front desk and great hygienist and dentist!

Where to start?! This office has given me so much stress. At my first appointment with this office, the staff was all friendly. The hygienist was complementing me on how nice my teeth are. The dentist then comes in and says I need a lot of fillings. I was in such shock by this that I did not know what to say. The dentist leaves almost as quickly as the amount of time that she looked in my mouth. I ask the hygienist many questions to which she couldn't answer. I then ask to speak with the dentist again and see why there are so many. She didn't even poke around in my mouth, so I wasn't sure how she knew this. The hygienist leaves and comes back to say that all my old ones need to be redone. I ask why and she said that they are old. The dentist did not even come back in to speak with me. I get ushered to the finance guy who puts together payment plan options for me and wants me to sign all these forms. I've never been at a dentist like this before. Not long after my appointment, my husband goes for his appointment. He comes home saying that he has a new filling and all his old ones need to be redone also. He has recently come to America and not originally English-speaking. All his dental work he has had done, has been in the short time he has been here, so I know his fillings are all pretty new (about 1-2 years old), so I find it hard to believe fillings need to be redone "because they are old". The new filling is believable so a couple weeks later, he goes for his follow up appointment to have that done. After that, we decide to seek care elsewhere because I question the honesty of the dentist. This was in February. Fast forward to our cleanings at our new dental office in November. I am told I have zero fillings needing to be done and all my old fillings are fine and actually am told it is not good practice to just redo fillings because you have to grind down the teeth a bit to remove the old and put a new one. Then my husband has his appointment and all looks well too. I was just going to leave my issues with Aspen Dental at that, but then we get a bill for my husband's cleaning at the new office. I check with insurance who says they cannot cover my husband's cleaning because he has gone over his allotted two cleanings/year. I check the claims to find out that Aspen billed our insurance for my husband's cleaning and then for another cleaning when he was under the impression that he was getting a filling only about two weeks later!!! Why would an honest organization give a patient a teeth cleaning and then again another at the same office only two weeks later, knowing that is all insurance covers for the year?? And my husband does not know now if he even received the filling he was under the impression he was meant to get. I feel like we were taken advantage of with his language barrier and staff was not good with being upfront about the treatment plan either and why the treatment plan was needed-even to myself. I feel like they were VERY in-depth about how we can pay for it though! I really feel like the integrity of the office is in question and the medical billing to insurances could be considered fraud.

I always have a great experience and leave with very clean teeth!