Dentists

Great people at the front desk and great hygienist and dentist!

Where to start?! This office has given me so much stress. At my first appointment with this office, the staff was all friendly. The hygienist was complementing me on how nice my teeth are. The dentist then comes in and says I need a lot of fillings. I was in such shock by this that I did not know what to say. The dentist leaves almost as quickly as the amount of time that she looked in my mouth. I ask the hygienist many questions to which she couldn't answer. I then ask to speak with the dentist again and see why there are so many. She didn't even poke around in my mouth, so I wasn't sure how she knew this. The hygienist leaves and comes back to say that all my old ones need to be redone. I ask why and she said that they are old. The dentist did not even come back in to speak with me. I get ushered to the finance guy who puts together payment plan options for me and wants me to sign all these forms. I've never been at a dentist like this before. Not long after my appointment, my husband goes for his appointment. He comes home saying that he has a new filling and all his old ones need to be redone also. He has recently come to America and not originally English-speaking. All his dental work he has had done, has been in the short time he has been here, so I know his fillings are all pretty new (about 1-2 years old), so I find it hard to believe fillings need to be redone "because they are old". The new filling is believable so a couple weeks later, he goes for his follow up appointment to have that done. After that, we decide to seek care elsewhere because I question the honesty of the dentist. This was in February. Fast forward to our cleanings at our new dental office in November. I am told I have zero fillings needing to be done and all my old fillings are fine and actually am told it is not good practice to just redo fillings because you have to grind down the teeth a bit to remove the old and put a new one. Then my husband has his appointment and all looks well too. I was just going to leave my issues with Aspen Dental at that, but then we get a bill for my husband's cleaning at the new office. I check with insurance who says they cannot cover my husband's cleaning because he has gone over his allotted two cleanings/year. I check the claims to find out that Aspen billed our insurance for my husband's cleaning and then for another cleaning when he was under the impression that he was getting a filling only about two weeks later!!! Why would an honest organization give a patient a teeth cleaning and then again another at the same office only two weeks later, knowing that is all insurance covers for the year?? And my husband does not know now if he even received the filling he was under the impression he was meant to get. I feel like we were taken advantage of with his language barrier and staff was not good with being upfront about the treatment plan either and why the treatment plan was needed-even to myself. I feel like they were VERY in-depth about how we can pay for it though! I really feel like the integrity of the office is in question and the medical billing to insurances could be considered fraud.

I always have a great experience and leave with very clean teeth!

Strongly recommend! Very honest and thorough!

Actually look forward to going to the dentist now! Have had a cleaning and a couple crowns done after Dr. Bergman found some things that my previous dentist didn't, I'm glad I switched. The staff is knowledgeable, friendly and professional.

I use to hate going to the Dentist! Since I met Michelle my hygienist I actually enjoy going regularly to see her! She has taken my teeth from bad to really really nice in just a few visits. Great Dr and office staff! Highly recommended!!

Im so happy with my service and treatment here at Four Lakes. Dr. Joe is great and has a great team! Every single person on the team is so welcoming, helpful and knowledgeable. I love love love all the girls up front. Jordan, Lydia, Shannon, Carla, Marlinda and of course Denny and Jay the hygienists and anyone else I forget, you are all so amazing. Best experience at the dentist I've had. I definetly recomend this office.

I am always anxious about going to the Dentist, but going to Stacey Dental has changed that! I had my cleaning done by a Dental Hygienist by the name of Jenna, who was beyond stellar! I have sensitive teeth, but she was very gentle with the cleaning, yet thorough. She made me feel very comfortable, especially her humming with the music during my cleaning. Afterwards, I met with Dr. Erin who had such a sunny disposition and you could tell she really loves what she does and cares about her patients. Never once did I feel uncomfortable or anxious. They offer exceptional care and I will not be going anywhere else from now on!

Love Dr. Loomis and his staff! I usually don't write reviews but after bouncing around to a few different dentists, I tried Dr. Loomis and I'm very happy I did. The hygienist was very nice and caring and it was pain free!! Dr. Loomis did a very thorough exam and explained everything to me. He really put me at ease about my next appointment. I thought all the staff was very helpful and friendly. The front desk even made sure everything was ok with my insurance before my appointment. I was happy they are in network with Delta Dental!! I will definitely keep my filling appointment - I'm sure it will go smoothly!

Nice people and the results are good.

This place was the best dentist that I have ever been to. I have bad phobia when it comes to dental places bcuz of the bad experiences I have endured but not here. First the staff made me feel like family, the doctor did an amazing job and not once did I feel any pain. This is definitely the place to go for a Radiant Smile :) Thank you all at v the Radiant Smile Dentistry. Sincerely Maria

Staff is very nice and personable. Good service. Recently remodeled so very clean and stylish.

Wonderful staff, wonderful experiences. Sounds crazy for a dentist's office but it's true. The staff is always gentle and informative. Nothing is ever done without being fully explained first. It's always a comfortable experience. And I absolutely love the remodel. I recommend Dr. Robb and staff wholeheartedly.