Energy

We had the pleasure of connecting with Rob this past week. We were on our maiden voyage in our new Promaster - van conversion with a brand new off-grid solar power system which we thought was well sized for our needs. A couple days into our travels, we ran into issues with error messages on the batteries and had the whole system shut down - no hot water for showers, no fridge freezer, no coffee! Being from Ontario we were in a jam. Rob juggled a few things and saw us as soon as he could. Although he was not overly familiar with our equipment vendor, it was clear that he has great expertise in solar power and electrical systems. He got on the phone with our provider in Ottawa and after a discussion, tried a few things and he was able to pin-point a couple issues which he addressed. He then took the time to ensure that the appliances were drawing reasonable loads, and that the alternator would also charge the batteries. Off we went - able to use everything and wishing we had a guy like Rob near us who we could work with. We told him we would be the first to sign up for any solar 101 training he might offer and he would be an excellent resource to hire for consulting on a solar project also. A real gem! We highly recommend Rob and can't say enough about his integrity, knowledge and innate desire to provide exemplary service to the people he works with. Great company and people. 5 star+

Short statement: Highly recommended and encourage anybody in Annapolis valley to look at Tom and his team when considering Solar. The entire team was a pleasure to work with. Long statement: Tom was accessible, sometimes at short notice, and responsive to questions and concerns. We decided to go with Watts Up Solar after acquiring four proposals, and theirs was the most responsive to our needs and was on par for cost. We made the strategic decision to source our system from none-Asian markets to reduce the possibility of international chaos interfering with our system. So panels are German and controls and batteries are American. Our system is a little different than the standard system as we have 13.5 kWh of battery storage. This means that in the event of a power failure we have instantaneous switching. The batteries also provide power after the sun sets. Batteries can be set to stop supplying at a preferred percentage, or fully charged in anticipation of a storm.

Dealing with Molen was a pleasure. I was happy with their proposal and price. Everyone we had contact with was professional, knowledgable, polite, and helpful. The installation went smoothly and it was completed in very little time.The final product was superlative and we have had absolutely no problem with our solar installation. I do recommend the "critter guard" because birds, in particular, love getting under the panels. I highly recommend this company. They have my complete trust and they will serve you well.

Great service and prices

Wonderful product. Portable durable and effective. Perfect for real world utility although I am just having it for regular power outages. I guess version 2 will have a one USB-A and one USB-C connection. Maybe offer an optional add on frame kit that installs around the product and still folds like a book, but can lock at a few angles and has more more mounting options (on walls or poles etc.). This would provide additional reinforcement from accidental damage and allow better angles to the sun for conversion efficiency. Overall a beautiful product though and very happy to have it.

would have given a 0 rating if that was an option. My appartment has heat included and somehow my bill went from $70 to $170 in winters. I have no dishwasher, no tv, no gaming console and just used electricity to work on my computer and somehow the electricity to run my computer has risen for them to more than double. The company is just enjoying monopoly over electricity which is why it is always surcharging. Talked with customer care agents multiple times but they do not offer any help. When trying by e-mail about this issue, nova scotia power did not reply to the e-mails for months and have still not replied. While calling them the agents do not help investigate if there was any mistake by chance. With thar going without any regulation, this company can scam people by charging them unrealistic bills every month without any consequences. They would even limit the feedback form to 200 words and would not let you submit more than 2. So, you cannot complaint about the awful service.

Solar Ascent has provided an excellent service before, during and after the install of our solar array one year ago. I would give 6 stars to the entire team if they were available.

Great service! And always willing to help and give advice!

I'm installing my own solar system and wasn't sure about a coupe electrical requirements. I googled Solar Companies in Nova Scotia and Nova Sun Power came up. I called them and you could tell right away they are in business for the right reasons and truly wanted to help the environment and people to go solar. The person who picked up the phone was easily able to answer my questions and did so not expecting anything. Thank you for your help!