Flooring

Came in early in hopes of getting some assistance. Stood in the grill section for 15 minutes looking around and not a single person came to assist. I asked for assistance and was told by the guy doing nothing that the grill associate would be with me shortly. Waited 10 more minutes and another employee walked by me and asked how I was, I told him not well and I have been waiting around for 30 minutes for help. He said, the grill associate will be over shortly. By now I’m ready to cuss, so I asked the lady at the front why 1 of the 15 people standing around doing nothing couldn’t help me. She said it wasn’t their section... Some BS! This Lowes has the worst customer service.

Not a bad store, just needs improvement and employees need more effective training on product availability and aisle location.

I always use Classic Flooring Designs in Auburndale for all my tiling and flooring needs. They are experienced in coordinating color schemes and choosing the right flooring to blend with your decor. The workmanship is outstanding and their customer service is impressive. I would highly recommend them to anyone who is looking for a reputable company and great service.

It's hard to find good honest people in Florida. A contractor we hired tried to screw us the day before installation. We had $1900.00 worth of material delivered from Lowes and no one to install it. We were referred to Warehouse Flooring and Design by the contractor who handles our A/C. Karen helped me out in a tight situation and a contractor she knew was in contact with me immediately. Brian and his son came the next day and installed a tile floor in our sunroom and Pergo in our living room. They did an Excellent job. They were fast and did great work. They were honest enough to let me know that the original contractor had us order $630.00 in extra material. I can't thank Karen, Brian and Steven enough for helping us out when we really needed it.

Great storage place

I am building shelves in my shed and needed 5 of varying lengths cut from a sheet of plywood. Lowe’s employee, Dom, picked out a sheet for me and then made all the exact cuts I requested. This young man was extremely helpful and polite with a great positive attitude. I hope the Auburndale, FL Lowe’s manager is aware that this young man represents their store sowell. Kudos to Dom!

Excellent serviceable staff

Blackburn's Interiors Rolls Out the "Proverbial Red Carpet" for Us Again After 42 Years •.•´¯`We Love This Company ¯`• Wow! If you are thinking about doing any projects involving flooring or bathroom tile in your home, please take our first-hand experience advice and call Blackburn's Interiors, Inc. first. You will not find better prices or more superb, friendly, supportive customer service anywhere else than you will from the great team at Blackburn's Interiors led by owner Wally Blackburn. We had been thinking about taking on the monumental task of re-doing the floors in our whole house and re-tiling our master bathroom for almost two years but had simply put it off because the thoughts of having to pack up all of the what-nots, and move all of the furniture from our home of 42 years just seemed overwhelming to us. We stopped by Blackburn's interiors one morning to take a look at what they had to offer. Blackburn's Interiors does such great work that they were the ones who did all of the original flooring in our 42 year old home and it still looked very good and was in very good condition. We were just ready for a change. Well, Wally meet us at the door with a big smile and hearty welcome. How could they help us out? I described to the letter what kind of carpet I thought we would like: color, style, texture. Bingo! Wally walks over and pulls out a sample and it is the perfect one. I then described exactly what I would like for the new kitchen floor to look like and again Presto! Wally knew his inventory so well that he brought out the absolute ideal piece of vibrant vinyl plank flooring that matched my exact description. It could not have been any more perfectly matched to what I had described. Now we were really curious with these lovely choices presented to us. A morning of stopping to "look-and see" was becoming serious quickly because Blackburn's Interiors was amazingly meeting our desires so easily. Could Wally recommend a contractor to possibly do a remodel of our master bath since we still had the original old tile in the bath/shower area? Shazam! Wally informs us that Blackburn's sells all of the tiles to do these types of jobs as well and we head to the area of the beautiful showroom where all of the tiles in on display. We begin to look through the samples and there it is. The most wonderful, like is was made-to-order to match the carpet we had picked out tile to use in a bathroom remodel job in the old bath/shower. I mean it was a perfect accompanying match up. Now it was time to get Wally to do some calculating. He figured up an estimate for us on the carpet for the whole house, the new vinyl plank floor for the kitchen, and the remodel for the master bath. We had never once given him any price ranges or cost restrictions that day. Wally summoned us over and said he had an estimate ready and gave us the total price. We were very, very pleased with the figure that he gave us. I spoke up and asked, "How much more then will it be to install all of these materials?" I thought the estimate was just for the actual carpet, vinyl, and tile. "Oh no, that is the total cost for materials and labor to install everything!" says Wally with a big old smile. We both smiled from ear to ear and said, "Let's sign the papers now and get on your schedule for the work to begin." The entire project is now complete and we could not be any happier with all of the work that was done. Our 42 year old home looks brand new again. You can be certain that when we need any flooring or tile work done, we will be choosing Blackburn's Interiors, Inc. in Winter Haven, FL. They literally roll out the "proverbial red carpet" for their customers. .•*¨¨*:•.Thank you Wally and team for the awesome job •:*¨¨*:•

Negotiable...great prices on remnants!!!

Good selection of carpet and flooring and knowledge staff. Military discount added bonus

The OWNER is a jerk. When we seen the finished product I called to ask about the 1/4" space that was not covered or filled at all under the door frames. The owner was NEVER available. He always had his other sales guy take care of it. I sent him pics of what it looked like and that there were some flooring that was overlapped and hurt the foot when running over it. He said the overlapping can be fixed but there was nothing to do about the spaces and it's the builders fault. Let me just say when Darryl "the owner" came to do the estimate seen the good, bad and ugly of our flooring because WE already ripped it carpet out of the house. So when we finally were able to talk to the owner he said he wouldn't suggest it but I could caulk it. Ummm, NO!!! WHY DO I NEED TO FINISH YOUR JOB. Also when we got the estimate he said his crew would move EVERYTHING from one side of the room then to the other we just need to empty our drawers. Well, that was another lie. He sent a one man crew (who was delightful BTW) and he said we had to move EVERYTHING it of our master bedroom. We have VERY have furniture. So not only did we make it clear while in his office that we were hiring him because we didn't want to lift a finger, but we had to literally break our backs to put our heaviest peice outside. And when we addressed him about that he said his people are not movers. The owner stated he has NEVER had a complaint. Haha whatever. I don't trust ANYONE that would ever say that. No one is perfect. However his contactor did do everything he could to make things right. I have pics and wish I could post them with this review. There are more things about this that still isn't right and looks ghetto. I WILL NEVER USE THEM AGAIN!!!!

A lot of Lowe’s stores have come a long way in customer service but not this one. They remind me why I always look for an Ace Hardware. The cashiers consistently give you the feeling they would rather be anywhere but working there.

I highly recommend Tucker Carpets for all your flooring needs. The products and workmanship are second to none. They go way beyond to ensure that their customers are happy.

Jim at Jim's Flooring Depot in Lakeland, FL, has been great to work with. Excellent selection of flooring, shutters, countertops, etc.