Flooring

We have done business with Jim's Floor Depot for our 4th time now. It's hard to beat Jim's prices as well as the quality workmanship. What really keeps us coming back is Jim's devotion to customer satisfaction. Jim has worked with us on every floor project we have had. He follows through every step of the process and makes it go as smooth as possible. We have more flooring projects planned for the future in our new home and will definately be using Jims again. We are strong believers in supporting local business, and Jim's Floor Depot is the prime example as to why. We look forward to doing business with Jim again and highly recommend Jim's Floor Depot.

Very knowledgeable with their years of experience. Helpful in directing you to the best product for the area & use. It's great dealing directly with the owners.

We usually are met with helpful employees at this location. Some of the especially helpful employees that we've encountered there include a more senior gentleman in the paint department who is always quite knowledgeable and accommodating; another senior gentleman who assists with rounding up the carts outside tel he store; and today an associate named Marc in the ceiling/molding area who was very informed and gave us wonderful advice on how to fix our shower ceiling. We appreciate the wonderful service that we've received at this store.

I wish I had NEVER seen this name at all. I just had my floating floor installed by this man at the beginning of July & here it is not even the end of July and they are buckling. This guy had NO clue how to install this flooring. The floors my husband and I installed in another room are just fine. Also beware of "Professionals " on HomeAdvisor, that's where we found this gem and from what he told us he was going to go to Angie's List. The name of his business is Waldrop Flooring. In the future, it may take longer but my husband and I will stick to DIYing projects. We know it will be done right the first time.

We found what we needed with no problem. One associate asked if we needed help finding anything. The people at this store is always willing to help if we can't find something. They are very friendly

I have been treated with respect not only to my person but also respectful of my time. Customer service and the different department employees have always been knowledgeable and aim to please.

Cashier jipped me 20$ Tryed to get the manager to check drawer right then,w out the casheirs knowledge They waited till morning ,and never called me back. Sad imo i will never shop there again I stick w lowes in haines city, Much nicer folks.

We used JMI to install 1500 ft of tile in a diamond pattern on our floors, in addition to a tile backsplash in the kitchen and a new master shower. Not only were we impressed with the craftsmanship and the cleanliness of there installers, but the over all proffesionalism of everyone we dealt with was refreshing. Also, they have a very nice showroom and a large selection to choose from. We would recommend JMI 10 out of 10 times. We were so happy with the tile, we brought them back to remove the concrete and replace it with pavers in our driveway.

I loved the out come of my 1935 home in winter Haven FL near lk Howard. These guys did an awesome job!!!!! It was back in 1998 or 1999. The price was better than any other that I had shopped around for. Just such a gorgeous job. I suggest that everyone that needs their hard wood floors refinished/refurbished get this company to do the job!!!!

Great friendly staff

Awesome team, always helpful. Never a problem finding what I need or assistance when I need a bump in the right direction.

Sales associate was asked where something I needed was, with out hesitation, he took me to the isle and showed me what I needed. The check out associate that was open, showed me the self check out area, which I had no idea existed. Great experience.

We hired Lujo Floors/Central Florida Tile to do the following work in our home: lay ceramic tile in the entire house, remove bulkheads over current kitchen cabinets, install new cabinets and granite countertops, and install new baseboards in the entire house. Unfortunately, I would not hire them again. The tile installers did not put doors back where they belonged, and we found one of our toilet lids in a linen closet in another room after searching for a while. They also dropped the bass speaker to our surround sound system cracking it on top. Jose (the owner) told me the installers said they didn’t do it, and his compensation was not charging me for some bogus item that was never on the original estimate. The installer said we did not buy enough tile to finish the floors. I asked how much more we needed, and he said he didn’t know. I bought more tile per his request only to have five boxes of the original tile left over when they were done (plus the new boxes of tile I purchased). The workers that removed the bulkheads and installed new drywall arrived 2.5 hours late. I was told by the office that they were at Lowes getting the supplies. However, when the workers arrived one of them left because they still needed to buy the supplies from Lowes. So it was obvious someone had lied to us. They left one worker at our house to finish patching the walls. After I discovered literal mounds of spackle throughout the kitchen, the helper admitted to me that he had never done this type of work before. When I complained to Jose about it, the response was “he is just a helper”. I don’t think a “helper” that doesn’t know what he is doing should be left alone to finish a job. Jose told me he was going to come by to inspect the work on a specific day. After waiting all day, I called him that night asking why he didn’t show up. He told me his phone had died so he wasn’t able to call me. The soft-close hinges we requested were not initially installed on our new cabinets. Jose’s excuse was the hinges were “optional”, and I reminded him that we told them we wanted that “option” on three occasions including when we initially placed the order. I had to call multiple times for updates on getting the hinges installed after the work was done. I was given another excuse that the wrong hinges were sent causing more delays. Our floors, cabinets, countertops, and baseboards look great now that the work is done. However, I cannot say that I trust Lujo Floors after the multitude of problems and excuses over a six-week period.