Flooring

I paid Eldridge's Design Center $350.00 to remove smelly carpet from the house I was buying in Sebring. I had not moved from Broward County yet so I could not monitor what was being done. I mentioned to my Realtor that I thought $350.00 was a lot of money to remove carpet and she told me the reason was the carpet had to be cut up and taken to the dump. Although Mr. Pollard did spray the floor with pet cleaner like I asked him to, he bagged up the stinky carpet and left all of it, like 20+ bags in my garage. It was there for 2 weeks before I moved in, making the garage smell awful and I had to pull the bags out while trying to move my stuff in. . I am not happy with his company. Its still in the driveway. If he sees this review, I hope he comes to remove it. D. Anderson

Griffin's is supposed to be the best and oldest in Sebring. We paid a premium price for what we expected to be top- notch work. Our experience with them (as well as that of our neighbor's) has been been frustrating. The estimator who came to our Florida winter condo provided vague information about the means and methods the installers would use to install our kitchen floor. He spent more telling us how he used to own his own business and making critical remarks about his customers. He did tell us that the old floor would be left in place and certain areas would be patched and leveled before the new floor would be installed. He also stated that the new floor material would arrive in a week or ten days. After several phone calls to Griffins and without any explanation for the delay, the work was finally scheduled three and a half weeks later. When the installers arrived I had a few questions about how they planned to transition the new floor where it would meet adjacent areas. I quickly sensed resentment of any questions, almost like they had a chip on their shoulder. I have the utmost respect for tradesmen and decided to leave them alone and retreated to our back porch. Without telling me, the installers decided to completely remove the old floor completely. This left the old glue on the concrete slab below, which they proceeded to dry-sand off. They made no attempt to control dust by hanging plastic sheets in the door ways, like I recently did while sanding drywall in the room. This left my wife and me with a three hour cleanup later. I expected some cleanup to be done by us in the room but not the entire condo. Part of the installation was to include installing new quarter-round or "shoe-mold" along the perimeter of the room to hide to edges of flooring. This was done well other than the fact that I found pieces scrap wood in our front yard a few days later, where they cut the quarter round. I also noted that the caulk joints done by the installers at the transitions at the patio door track and ceramic tile in the adjacent foyer where very thin and had voids so I decided to just re-caulk them myself. We had agreed that I would do the final painting of the quarter round. While doing this the next day, I noticed that the installers had failed to re-install an anti-tip bracket under the range that they had removed prior to installing the floor. The bracket is a safety feature recommended by appliance manufacturers. Its purpose is to prevent the range for being front-heavy and falling forward when the oven door is open. While perhaps being "over-kill" it was there for a reason and should have been re-installed. I was not given any option. When I discovered this, I called the owner Jim Griffin, to ask that the bracket be returned to me. He check with his installer nd was told that ours had been thrown away. The conversation ended with the owner agreeing to provide a new bracket that I would install. After waiting two weeks without response from Griffins I made one phone call to a local appliance store and had a new bracket in my hands in half an hour. It is now three weeks later and no response from Griffins. Obviously they ha no intent to honor their agreement and make this right. I also described to the owner, the dust left throughout our home and the lack of effort to control it. All I could get was a "sorry, I'll look into it". We have since found out that neighbor had similar experience with Griffin's. They installed a simulated wood plank flor in our friend's kitchen a few years ago. Within days our friends noticed glue oozing up between the joints between the planks. They called Griffins and were told the installers probably used too much glue and to just clean it off with alcohol. The problem continued for months and to this day, the old, dried glue traps dirt. Like us, our neighbors are very unhappy with their experience with this company and would not recommend Griffin's. Based on the above, we do not recommend this company. We also plan to lodge a complaint with the Better Business Bureau.

Gr WA at service

Brandon and his crew did our driveway and it looks AWESOME! They are hard workers, on time and truly professional in every way. 10+ all the way!

They didn't give me a hard time with a receipt list return and I appreciate that.

Good place for find and by flooring

Extremely satisfied with the entire experience. Jim and Lisa helped us with selecting the best products to suit our needs and that fit our price range. The installation teams were amazing - extremely professional. You can tell the entire K&Y Team takes pride in their profession.

Always well stocked for most everything. I get animal supplies, lawn care items, work boots, tool needs and hardware. Recommended.

Abbey Carpet & Floor Flooring Gets a A 5 Star Review For Selling And Installing Our Hardwood Floors When you finally make a decision about which flooring company to use, make sure you know everything that goes into to installing those hardwood floors. Buying hardwood flooring is no small matter. Using Abbey Flooring in Naples makes that job much easier. What you don’t realize when buying those hardwood floors is that it’s not only about the choices you make like: color, style, pricing and warrantee. Just as important are two things most people seldom think about but should. The first is very important yet seldom considered. That’s the glue wood adhesive your installer is going to use. First thing that typically changes when you start to talk pricing and competitive shopping is what you don’t see or know about and that is the glue. The cost of glues and adhesives can change the price of the job dramatically. So once you start to negotiate pricing make sure you have your glue adhesive spelled out in the proposal and that is doesn’t change come installation time. Abbey Flooring uses the best high grade adhesives for their installations. Their brand was PWA 500 wood adhesive for our job and it was spelled out on the proposal. This floor adhesive is a two in one urethane moisture barrier and wood flooring adhesive designed to install material such as: Laminated/engineered flooring and parquet flooring over wood or concrete. Whatever the brand your installer is going to use, make sure the quality is there. The second thing you must consider is that when you choose your flooring company, you are also buying into that company’s installer network. Some flooring companies have their own in house installers and others use an independent contractor. Some even use a combination of the two. What matters just as much as the material you choose for your new floors is the installation. Abbey’s installers are experienced experts when it comes to installing new hardwood floors. In our home, some floors had carpet and new flooring went right over the concrete. Even so, they took quite a bit of time preparing the surface before they installed the floors. One room even had hardwood already in it. They removed the old hardwood flooring which was no small task. Before they could even start I any room, they had to first take every piece of furniture out including removing art from the walls for the room that had hardwood installed already. It was a very dirty and tedious job and their installers managed carefully and as neatly as they could. Their machines had vacuums attached right to them. The company installed the new flooring and never had one problem, nor was anything damaged. When you’re ready to buy, choose Abbey Carpet & Flooring, Naples Largest Selection of Floor Covering with Professional Installation -. Their pricing is competitive and their installation services are just that good! Thank you Abbey Flooring in Naples for being so conscientious and doing such a great job for us. George N, Royal Harbor, Naples Florida

Great service and assistance in our visit today! Very helpful sales staff!!

You will not find better prices, selection, or customer service at any other flooring store. You can go into The Flooring Outlet Center knowing exactly what you want, and you'll find it.. or you can go in completely clueless, and Dave & Kathleen will help you find what you need. LOVE LOVE LOVE this store. They made our remodel process a piece of cake! You will not be disappointed!

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Frank and Damaris were very creative in renovating my outdated kitchen to a today's modern one. I found them to be very original in their designs and very cooperative to work with. I have received many many compliments on their workmanship and highly recommend them. I love my new kitchen......?