Flooring

My husband and I have used Carpet Design Unlimited many times over the past years for our Boca home. We have ordered custom rugs, wall to wall carpeting and tiling. We have nothing but good things to say about this company. We have been TOTALLY satisfied with the service and care this company provides. Carpet Design makes sure you are totally happy with your results. They also have a great selection of carpets, rugs and tile from which to choose and the design help (which we really needed-ask for Marlene. She has excellent taste and ideas!!) was so professional and spot on. Everything we have purchased looks wonderful in our home.....and we are really picky about how things look. All flooring has stood the test of time. We highly recommend this company and their really friendly and helpful staff.

Joel is a rockstar! Super cust service & took care of all our needs

I ordered two custom carpets to be surged on the edges. I got a call a couple days after the order to say they charged me the wrong amount. It felt like a good cop bad cop thing. I never got the full story about what really happened. They asked things like did I order one carpet or two. They totally did not remember or record my order properly. Anyway, the two carpets arrived about 10 days later. Great. Except they were both the wrong size. They thought one might be correct, so they brought that over. We rolled it out and it was 12" off in one direction and about 2" the other. They had to send both back. I repeatedly had to call in to get a status. I showed up in the showroom to ask where they were. 6 weeks after ordering and calling every week, they finally arrived. One came in stained on the side. What upset me the most is the lack of customer service and response from the sales team. No call backs. Thank goodness for Barbra, she finally gave me updates. The rest of the sales staff is a joke. No apologies or anything for their mixup, the lack of response, and the inability to give me any ETA. You would think that with the mix up, they would have put priority on the carpets. NO. I waited weeks and weeks to get them. Such an awful experience, Sadly for them, I am an interior designer and they have lost all my future business. Many other carpet places around. Go elsewhere.

Amazing wood. Great quality, i went there and it was affordable and great work! Recommended to everyone I know

They did a great job on my kitchen!

Excellent job ! My garage floor looks amazing, great company to work with, on time and excellent workmanship! Highly recommended!

We looked around for a wide plank floor for our new condo but all we could find were Chinese made floors. We found Ken at Uptown so we could support American made materials. We chose a 7" wide Hickory engineered hardwood and couldn't be happier.

If on Zillow xx y

I was looking for some flooring for my new store and found this place, great flooring options with competitive pricing. I'll shop here next time too.

I love a family owned business. 4th generation family proud of the work they do. WE loved the team of installers and really enjoyed this process. One stop shopping made it easy on us. Great selection, fantastic designers. This is the only flooring store we have found to be the full Monty.

Great people to work with. They will do everything they can to deliver what you want.

Hardwood Floors by Manny did an outstanding job in our house! Manny is truly an artist, making sure everything was beautiful. They are extremely professional and knowledgeable and pay close attention to detail. It was a pleasure to work with them!

We loved the look of our new kitchen, bathroom and floors that AFK designed for us. Best design by far out of those we took quotes for. And we're so happy with the end results.

It's no longer there.

There is never anyone to help you when you need to buy something. i fooled around for 20 minutes in plumbing. Then went to the customer service desk to ask for help. I couldn't get their attention. Went to the paint dept. They called it in over the loud speaker. No one ever showed up. I found someone in the back loading and he came out and tried to help me. He got someone from plumbing who came out and said they didn't have the part. I know better than that. He told me to go to a plumbing supply store. Gee what is this dept. at Lowe's?? He had attitude. I believe his name was David. I felt like I was a nuance to him. i finally had to figure it out myself and got the right PVC faucet for my outdoor water tank. Where do these people hide in the store??? These guys should be on the floor helping people. Zero customer service. Before you go to Lowe's. Go on You Tube and watch a How to Video and then go to Lowe's to buy your parts.

What a pleasure it was doing business with Cedric and Pro Floors. The sales team was extremely knowledgeable and the showroom was simply beautiful. When it was time for my wood floors to be installed the crew showed up on time and was very courteous. I would highly recommend Cedric and his team at Pro Floors. My new wood floors look gorgeous!