Flooring

My floors look great. Had them done in July 2017.

I needed tile for my office and Carpet One was the perfect solution. Huge selection and they really know their products. Compared to the big box stores where you're lucky if the sales person even knows what they carry, the people at Carpet One are true experts on their products and can help you make the right decisions at every step.

Nice, polite, reasonable prices and good overall. Owners have been in business and doing the work since 2008.

I asked for a recommendation regarding a tool to help remove an old, rusted, stripped screw from a classic car. A Lowe's worker asked a fellow employee who replied with "use a hammer." I went to Home Depot found exactly the right tool and without the SMART ASS answer. Bottom line: If you need proper advice, go to Home Depot.

Big mistake hiring this company!! Insurance claim from water damage. Ken did everything he could to cut corners to improve his profit margin. Now six years later, I've got a floor that is a mess! All contractors that have come out can't believe how he SANDED and refinished the PRE-FINISHED plank flooring he installed. Why? Because he got a good discount on the material but, it was the wrong color!!! Then, to make matters worse, he used the cheaper (again just trying to save a few bucks!) polyurethane instead of a far superior water based coating (the protocol for plank flooring!) . Had he used a better protective coating, my floor, which only has the thickness for one sanding (hence, I'm stuck with it as is!), would not look like it does now....scratches from every pair of shoes that have touched it!! My reason for the delayed review?;The insistence of every floor refinishing professional that's looked at my floor this week! Lots of raised eyebrows and shaking heads! If I could offer a warning it would be to go over every single detail of your contract with Ken. He's a very smooth talker. Do your homework! Know exactly what should be done and how it should be done. Ken is a craftsman, but unfortunately, a swindler! Get several estimates, ask lots of questions, and if the price from Ken sounds "fair" be suspicious!!

Bought flooring for $ 2700.00 not cheap was told they could order transition piece to match guess what couldn't do it so stuck trying to find something that will work not happy . should have went to Lowes to begin with.

Lowes is lowes. Very convenient and good service but the prices are being rediculous. Everything has doubled and trippled the last few years.

Every time I come here is always g a good experience n the sales person is great

We urge you to check the Better Business Bureau complaints for this Carpet One store at The Villages, FL before you use them. We wish we had done that before we asked them to lay our new luxury tile floor. Like the other complaints posted on the Better Business site and also on the Google review site, Carpet one did not complete the work, and did the work poorly, but they demanded immediate payment. When we refused to pay until the work was completed and done right, the owner Gary Gilbert called us and told us he was going to put a Lien on our home! They sent incompetent and unprepared installers to our home that showed up late for work every day sometimes as much as four hours late without giving us a courtesy phone call. Our new floor that they installed is uneven and full of bumps We brought in an outside flooring professional who told us that the reason for this is that the Carpet One installers did not prepare the floor correctly before they laid the tile. To make matters worse, the installers also gouged our wall and they didn't offer to repair it.

They were very helpful and found something that I will be happy with.