Flooring

Stopped and tok a look at some carpet samples. The lady behind the counter was nice. Said she was new. They had several samples we liked and I told her I’d bring my wife back in to take a look. We came back to take a look and set up an appointment. She said someone would call us back but nobody ever did. I dropped off the samples at the front door A few days later. Guess they’re so busy they don’t need our business. Nice place with many samples but the follow up was poor.

I visited Susman's to talk about my carpet purchase and was very surprised at the amount of tile they sell. I ended up getting tile for my current bathroom remodel. Nick was the sales person. He was so helpful, it was like shopping with a friend. The prices were very fair and the selection was great. I had been shopping for floor tile for over two months. This store had more selections then any store I had been too. I highly recommend this store and Nick. He was very fair and showed interest in my project and selection just like a friend would. Thanks, Nick!

I've had a Home Depot contractor card for 15 years. I've never had an issue with any purchase or service I've gotten through Home Depot. They back up what they sell!

In and out. Great SERVICE

I showed there allot when I had my him. And I always got great customer service. I just stop in there today my fiance and again I we got great service

Ordered washing machine over the phone because was having trouble with their online site. Salesman was very helpful, ran up the order, said they had 35 in the warehouse and it would be to us in a week. Called a week later since I hadn’t heard from them and was told the delivery was scheduled for another week out because the warehouse was out (thought they just had 35). At this point we’ve been without a wash machine for over a month. Manager was nice and said he’d get one from another warehouse to expedite the process, was told 3 separate times it was ‘on the truck as we speak’ and now they’re hoping it’ll be in by Friday (2 weeks after the order)... so much for expediting. So disappointed with their customer service. Will not order another appliance from them, and I wouldn’t recommend it to anyone else.

I was very pleased with my new carpet from Comfort Carpets. Rob and his crew worked hard to provide me with the best carpet product. Highly recommend.

Over the years my family has received flooring from this business. They provide quality flooring at excellent prices. However their distinction comes from the decades long knowledge of the industry, and the fact they do the job right, the first time. This type of professionalism is hard to come by in most businesses these days and that is worth noting.