Flooring

Professional union installers

These guys are great. Growing up, we did our own floors.. what a huge pain. We got a bunch of estimates, and the prices from Elms were great, just as much as price 2 things stand out: 1) Quality of the work: their floors look great, they fix busted boards so well you'd never know they broke etc, etc, etc 2) ease working with them, they do great estimates, they show up on time, they dont choke your house with sanding dust..

Worth the time super big parking lot food spots also taco bell long john sliver are in the same parking lot other then that big place garden stuff in back also parking in back by garden

They had to replace a few broken boards, sand entire area and apply finish. You cannot tell replacement. Their estimate was accurate, no unexpected extra fees. Floors look great. Very polite, fast and efficient.

Martin exceeded our expectations. I met him first, but it was mostly my husband who dealt with him. My husband is a stickler for timeliness and work ethic, and he got both in Martin. Martin was always on time and did an excellent job refinishing our first floor rooms. So good of a job we re-hired him to completely redo the second floor. And then again to redo our staircase. We wouldn't hesitate to recommend him to anyone we know.

Guys did excellent job when it comes to hardwood floor installation in Evanston. They not only provided me with excellent workmanship but also helped with choosing best type of wood for the project. They as well suggested pattern and floor finish that beautifully complements existing décor.

Excellent service and helpful with all requests.

While I wasn’t a customer here, I feel compelled to share my experience with the staff. A couple months ago, I received a phishing email from one of their employees. Mike. The email was sent to my work email, pretty typical and I’m sure not intentional on Mikes part. However, once this email was viewed on my device , the malware embedded allowed the bot net to see that the email was opened by a valid email. Once this happened the bot net started to spoof my email and I was getting thousands of undeliverable messages in my inbox (the messages were undeliverable because the emails weren’t coming from my email server.) As I’m sure everyone can understand this makes your email pretty useless for work until the problem is solved. So I did some searching of where the origin to my problem was, that’s when I found the email from Mike. Since I had been exhausting every possible way I knew of to stop the email loop, and my Microsoft provider was also having a hard time figuring it out I thought calling Mike would be a good first start. When I reached out to the store, a lady answered the phone and I asked to speak with Mike. She asked what for and I kindly let her know that I think Mike was infected with malware and I was having an issue with my email. She told me thanks for the call but they already fixed the problem. I let her know that was great and I’d really appreciate some feed back on how the resolved the issue for themselves as I was having an issue with my email now and I was having a hard time resolving it. The woman on the phone took a very defensive position and told me that she couldn’t talk to me about this stuff and they fixed their problem and was raising her voice telling me that she wouldn’t put me on the phone with Mike or help out. Then she hung up on me. Now to sum up the review. I have waited a month to write this. I decided it was important to share with others for a couple reasons. Firstly, a business that doesn’t want to help people for problems that were generated by their technology shows incredible irresponsibility. Two, the professionalism was lacking, first sign of a problem the appropriate response was to hang on up me? Imagine what happens if there is a problem with your sale or product from this company. Three, a company that stores your data... including emails, billing information, addresses, and other personal information apparently doesn’t safeguard it very well. Thanks for taking the time to read this review.

Danny and company are honest, professional, efficient and responsive. I highlighted honesty, because they do only what is needed. I first found that out four years when we bought a house with a ruined carpet in the master bedroom. We pulled up the corners and saw hardwood. Danny's crew came out and removed the carpet. He said the floor didn't need to be sanded. They patched the nail holes from the carpet nail strips, buffed and refinished it along with the hall in order for everything to match seamlessly. We recently pulled up carpet on two more rooms. The first floor was like the one fours years ago and they did the same, but the second was completely unfinished and with a gap in the wood. That floor they repaired, sanded, stained and finished. All results were all beautiful. They also handled the moving of the heavy furniture items. I highly recommend this company.