Flooring

We purchased flooring and countertops for our kitchen/ living/ dining room remodel from ProSource. We couldnt be happier with the quality of the products and the customer service. I have referred some of my own clients to this business and they have had positive results and experiences as well. Many options and choices and the selection is a bit overwhelming. I dealt with Megan, who is a consummate professional and knows her stuff!

One of the worst services. They send wrong amount of material. Half was demage.

prices are high.The help is rude.I would rather do my business at Home Depot at least they take time to help and don't answer with a snarky tone.

Not happy at all. Wood arrived a week later than promised. Didn’t give installer proper paperwork so ended up sleeping elsewhere for the night. Had to pay 1,000.00 more than told because they messed up the order. Installers were very slow took 2 days when we were told it would be done in one day. Ordered wrong transition strips. Reordered and told they had them fedex and would have between 12 and 2. It’s now 530 and still no strips. Was told manager would call first thing in morning NO CALL. When asked was told he’s out of town for the week. How convenient. Would recommend you check other options first if not be prepared for the run around and a lot of apologies but no solutions

Clean, organized and labeled in most isles with knowledgeable staff to help. We were in to look at new refrigerators, I wished they have dimensions all show on the price tags instead of having to peek my head in to every refrigerator to find out...

Best carpet shopping experience ever! Thank you!

Stopped and tok a look at some carpet samples. The lady behind the counter was nice. Said she was new. They had several samples we liked and I told her I’d bring my wife back in to take a look. We came back to take a look and set up an appointment. She said someone would call us back but nobody ever did. I dropped off the samples at the front door A few days later. Guess they’re so busy they don’t need our business. Nice place with many samples but the follow up was poor.

I visited Susman's to talk about my carpet purchase and was very surprised at the amount of tile they sell. I ended up getting tile for my current bathroom remodel. Nick was the sales person. He was so helpful, it was like shopping with a friend. The prices were very fair and the selection was great. I had been shopping for floor tile for over two months. This store had more selections then any store I had been too. I highly recommend this store and Nick. He was very fair and showed interest in my project and selection just like a friend would. Thanks, Nick!