Flooring

If i could give this place a 0 stars, I would. This company has given me and my family the worst customer service experience I have ever encountered. I recently moved in to my house and heard good reviews about this place from the other City I moved from, boy were they wrong. I don't even know where to begin, I guess I will start by saying the "owner" is no where to be found, every time I made a complaint he was never there (what a coincidence). Paul, the salesman was absolutely horrendous to communicate with as he hung up on me multiple times when I tried explaining what was wrong with the job that was done. The installers showed up in the afternoon (if they bothered to show up that day) unannounced and just knocking on the door without a warning. They come over smelling of bad B.O and stale cigarettes, the job was never completed and every time they magically show up the work they manage to do is sloppy. I still have not had the job completed and its been several months. I now have to hire someone else and pay money out of MY pocket for a professional to fix the mistakes they refuse to accept they did. OH AND TO TOP IT ALL OFF, when I confronted the store about the installers doing a terrible job, I was told that it was MY fault. Great customer service skills. I would never recommend this company in a million years, I would rather do it myself for the kind of money they charge. My time has been completely wasted and so has my cash. I'm not a very hard person to please and am very friendly to get along with, I never write reviews but this one was such a terrible experience I have to warn people to stay away at all costs.

Amazing, professional, quality, experienced!! We're so happy that we went to SACAL FLOORING!! :-D

After trying another flooring store in the area and receiving poor service that made me feel like I was a burden, I took a sample I liked into Flooring Creations and the showroom staff was incredibly helpful and efficient in finding me exactly what I needed. They were quick in sending someone out for measurements and a quote and everyone we dealt with was very professional and knowledgeable. We even had a strange situation after the floor was installed and both the installer and the Owner at Flooring Creations we exceptional in helping us solve the problem. I would most definitely recommend this store and use them again in the future!

Katona put a beautiful wood floor in my kitchen. They were nice guys and did a fantastic job. It really looks great! Thanks guys!

Great selection for all your house needs. Lights, paint,flooring, counters tops,window coverings

We have worked together on a number of projects with Caliber Sports and their service, commitment and professionalism has always been top notch.

Jason the installer went above and beyond in my wonky-floored cottage.

The staff are amazing. Very knowledgeable and great customer service

Friendly knowledgable service.

Good service and if they don't know or have it, they will tell you where to get it.