Flooring

Friendly, fast and knowledgeable staff

If they don't have what you need, they'll help you find it. Knowledgeable staff.

I seriously enjoy browsing the shelves at Westlock Home Hardware. Its one of the few stores I enjoy going to without intention of buying a specific item. The basement is a real treat to spend time looking around and they stock a lot of nostalgic items, toys, etc. that you weren't necessarily looking for, but end up glad you found. Up top they have just about anything you need for small fixes around the house. My only complaint is that they aren't open on Sundays.

Great product selection and even better service.

Small store but stocks alot of essentials. Good customer service

Great store. Keep an eye out for great pricing in their flyer. Excellent customer service when I have brought items back with receipt for warranty.

great service I love shopping here

A amaizing place the displays are incredibly well done and have a lot of thought put in to them a great place to visit to see what can be done.

The pharmacy has done a wonderful job looking after me and my needs very thorough Thanks

I've ordered some carpet for my basement. Great service and treated my right!

Attentive. Large selection. Can't wait for our project.

Emo Flooring, it cuts itself.

Top staff. Top service.

Ordered hardwood flooring through a contractor through this company. Shawna, from Lockwood, ordered the wrong floor and between her and the contractor did everything they could to talk us into keeping this floor instead of working to get us the floor that we wanted. They offered compensation which we finally agreed to. Instead of paying us, they credited the contractor's account and we have yet to see a dime 5 months later. Shame on them for continuing to deal with this crook of a contractor and shame on them for not making it right with the actual customer. They made sure that money went right back into their pockets. Shawna, I hope you are ashamed of the way you and Lockwood Flooring have treated us.

Over the last couple of weeks the guys at D&M did our bathrooms at the office. The outcome was wonderful and the staff is very professional.

I bought 6 window shades through CRT flooring (via a Costco contract). The shades were apparently backordered, though it was like extracting teeth to get them to tell me anything about expected delivery dates or installation. Our completion date on the contract came and went. When, 7 days after the completion date, the blinds did finally arrive, my rep didn't call me, and then acted as though it was some kind of giant favor getting the installer to come out before we left to travel for a week. They did not order all the correct items (it was agreed that there was some sort of tie-down hardware for the blinds installed over opening windows), and despite their arrival date of 6/4, they are unwilling to send anyone out to install them before Monday, 6/8 While it's never the fault of a contractor when they're having supply chain issues, it is always their responsibility to communicate well with the customer, and CRT has no concept of that. My rep, Ramona, repeatedly gave me the brush-off of "I called you and left a voice mail", when in fact, she did no such thing. Instead of being proactive and communicating anticipated delivery dates, she has forced me to call her repeatedly to check status. I shouldn't have to go through this constant rinse/repeat cycle of polling someone who was very happy to cash my check, but screens my calls so that they go straight to her voicemail. I suggest to anyone dealing with CRT, particularly Ramona, that they find someone else to do the job.

Got our flooring from them. They were a great company to work with. When we need to replace the flooring in our house, definitely will give them the opportunity to earn our business first!