Flooring

This place is very helpful.

Love great. So many wonderful helpful people. Great selection!

Kaiser has a large selection of high quality carpeting, as well as a good selection of tiles and vinyl flooring. In addition, the management is polite and does a good job helping you find what you want. The showroom is attractive and has many items on display. Relatively cheap for the fantastic quality

They came out and tapped on our tile and told us we have alot of water damage behind our tile. We panicked that we needed to replace our shower. Their price was $2700. Called other companies that said You CAN NOT tell if there is water damage by tapping on your tile. You have to drill a pin hole and use a camera. The shower since has been taken out with VERY LITTLE water damage. CHEYENNE TILE AND STONE IS DISHONEST AND MONEY HUNGRY. DO NOT USE!!!

Don't let him touch your hardwood floors!!! He will ruin your walls and ruin your floors, as well. He'll tell you that he's going to put on four coats. NOT TRUE! He refinished our oak floors, and they had to be redone because he missed 30+ places on the floor. I tried to contact him, unsuccessfully, many times. He refused to return phone calls, and ignored letters mailed to him. He brags how he LOVES! hardwood floors. He couldn't. But I do believe he LOVES! the money he makes from butchering them. Worst contractor I have ever dealt with. He also damaged our walls in several places and told me, "It won't take much for you to fix these areas." Geesh is all I can say.

I went off Google reviews, and all I can say is buyer beware. I should’ve went with my first instinct when I couldn’t get a written quote. Floors had to be done twice and they are still very poorly done (sanding and finish issues). All the owner (Shane) could say is that he wasn’t happy with them either. However, check was cashed and he never came back over to look at them like he said he would. The refinishing does come with a one year warranty, but would rather not go through that again.

On Tues. 5/23 I visited the store. The only person there said he was an installer. HE WAS VERY NICE, VERY HELPFUL. Sorry I didn't get his name. I explained I was in process of buying a home, needed 3 windows covered & in the near future, 2 bedrooms needed new floor coverings. I told him the home was on lockbox but I was having a home inspection the next day & could someone come out & measure? "Yes, either Glen or myself will be there". Fast forward..by 12:50 when nobody showed I called.th female who answered was curt w/ me "they're installing a vanity, how soon do you need these? In about 2 weeks, no closing date set yet. We'll you're cutting it kinda short. I said I'll be here for awhile will they be back in awhile? ( now she's sounding annoyed )...I don't have any control over that, they're in Clark. I'm by myself. We'll have to do it tomorrow AM. I told her the house was on lockbox, I couldn't confirm that. "Conversation over. This AM "Glen" calls, "I can come out this afternoon. Again I explain I don't have free access as I explained to the woman yesterday & I said, by the way I didn't appreciate how I was spoken to. He abruptly cut me off saying "that woman is my business partner & my wife, YOU CAN TAKE YOUR BUSINESS ELSEWHERE "....& HUNG UP. THEY HAD MY NAME & PHONE NUMBER BUT NEVER BOTHERED TO CALL & RESCHEDULE! THIS IS NO WAY TO BUILD PUBLIC RELATIONS ! THE ONLY STAR I GIVE THEM IS FOR THEIR KIND INSTALLER.

Julie was so much fun to work with on our house. She really knows her business and the products WWD provides. She didn’t push us one way or another. Julie tried to learn how we use the kitchen or bathroom, then made helpful suggestions that were tailored to us. She is a one-woman office, so she might be out measuring for cabinets, consulting at a job site or in the office with a contractor or client. We found that it is best to call Julie and make an appointment or leave a message. She always got back to us promptly.