Flooring

Quality product line. Great customer service. Very pleased with the installation. Wouldn't use anyone else.

I work for a construction company, building an apartment complex in Waco. I finish out the units and deal with quality control. I am a punch tech. I don't know if they would appreciate me listing their name so I won't. I have worked alongside these guys and they are top notch. Juan works in the warehouse and he is so great to deal with as well. Jennifer's guys are all professionals with a Great work ethic. I have never had one regrettable encounter with them in this project. When they tell me they will be here, they are here. They are all friendly as well. That's not a must but it sure made the time more pleasant. Almost a year has gone by and if I needed Jen's guys for any reason she would make sure I was taken care of. Kudos to them.

Lacie was very helpful and it was a comfortable "floor shopping" experience

Friendly customer service

Design Superstore recently completed the conversion of our tub/shower fiberglass insert in one bathroom and a shower insert in another to subway tile. We are very pleased with the finished product. It exceeded our expectations. Joe Woodward was very helpful during the whole process and even made an on-site quality control review after the installation to answer any questions. I recommend confirming the size of grout lines and the installers daily start and finish times prior to installation. I also recommend identifying and correcting any difference of wall thickness where the new backer board meets the existing sheetrock to ensure the wall tile will lay flat across the seam. We are also happy with the installation performed by Jonathon and Eric. Be prepared for a dusty and messy job, but the results were well worth it.

Awesome customer service and knowledge.

I waited in the plumbing dept for an hour trying to get an associate to help me. Had about half a dozen associates walk past but they avoided eye-contact each time. Finally stopped a guy but he decided to help a group of men that walked up well after I did. Obviously friends of his because he knew all of their names. He told me he would be right with me but 20 minutes later I left the store . Found great customer service at the Home Depot across town. Shredding my myLowes card tonight.

Great help with our home project. Gave us great education on flooring and great ideas for future projects.

Jac assisted my husband and I with our flooring, shower tile and backsplash for our new home build. Jac was extremely knowledgeable in all areas. During what has been a very stressful process, Jac made our experience with the flooring and tile not only pleasurable, but financially beneficial as well. I would highly recommend the Design Superstore and Jac’s knowledge/expertise to anyone looking to build or remodel!!

Great prices great people so helpful and I changed my mind a lot lol!!!

It looks pretty good.

Ok

I will go to Lowe's over Home Depot any day. The customer service is so much better here. There is always a friendly face willing to help you find exactly what you need. The selection is always outstanding and the prices can't be beat. I would recommend a shopping trip for almost anything you need at Lowe's. You won't be disappointed at all.

Nothing out of the ordinary. Store is clean. Not crowded. Walked around and no associates asked if they could help....as usual but that concept is taught in their employee orientation. Shame.

We found what we were looking for and I was happy for that