Flooring

Katy Hardware is my hardware store. The employees are freindly and always willing to help with whatever projects you may have.

As a general contractor.. I use These guys for all my wood floors.. they are professional, clean, on time and fair priced! Highly recommend them if you have hardwood floor needs!

We researched our carpet purchase over a couple of months. Chris at Floors For Living offered the best price with a solid knowledge of the different carpets available. We compared pricing, carpet / pad, installation warranty and an overall knowledge of the product with two other recognized companies and Floors For Living scored the highest. Chris was very patient and professional and took time to answer all of my questions. He produced printed materials concerning both installation and product warranty for me and met all of my many requests concerning our purchase. He was very thorough and helpful. I mentioned that it would take additional man power to move our heavy glass table and pedestal in the dining area so he sent a request to his corporate office to meet this requirement prior to the installation. On the day of the installation, however, we were short the required help. When I voiced my need for assistance Chris came out to my home to assist in moving the table so we were able to get the carpet installed in the dining area. Chris also came out to look at the job after completion at my request. This is a manager that stands behind the product that he sells. In conclusion, we are very happy with the installation performed by Nacho and Oscar (installation crew). They did an excellent job on the installation and explained why they believed certain changes in the planned carpet layout (computer generated layout) would work better. So, I authorized the change and it looks great. The installation performed by this two man crew was excellent. They were on time and actually completed the job in less time than had been projected. They vacuumed the entire carpet and cleaned up after the job was complete. If you are looking for a professional carpet installation with a solid company - Floors For Living will provide an excellent job. Thank you Chris for overseeing our job. We appreciate you and crew and love our beautiful new carpet.

They do a great job - very honest and straightforward about the work to be done. Very quality work at an affordable price.

Great professional people to with. Love them and their work. Highly recommend them.

The worst experience in customer service I have ever dealt with. I had wood floors installed 2 times both times the installers were very late. The salesMAN did not have the respect to even call me or return my calls. I have not even had a follow up call to find out if I was satisfied with the installation. Terrible customer service will never use this floor company again. I would not recommend using them to anyone!!!!

These guys have 2 locations now. They are the best flooring company in the Katy, Cinco Ranch, Richmond area by far. Their selection and prices can't be beat.

Wendy help me pick out the right color on my tile for my house... Will be back when I buy my new house

We have been in our home for 15 years and was dreading the replacement of all of the flooring on the entire 1st floor of our home. I had looked at 4 other flooring stores and could not find the exact color and size of hardwood that I wanted within a reasonable price before going to Lone Star Floors. I spoke with Terry and he was very nice and patient with me and allowed me to bring home as many samples as I needed and gave me the time to make my decision without pressure. Some flooring stores want you to select the hardwoods that you like at the store then they will have a salesman bring them to your home for you to decide what you like when they are there. As with any construction of your home especially while you are living there it is very stressful. Hassan the contractor and his crew were very polite and respectful of my home and furniture. He called each morning to let me know what time the crew would arrive to my house to start the project and was always on time (if you have had any construction in your home you know that this is rare). Hassan would also let me know what the crew would be working on that day and if I had any concerns before they started and they cleaned up the area before they left each day. I feel like they treated our house as if they were putting floors in their own home. Construction is never easy but Lone Star Floors made it as painless as it possible. Will definitely use them again for other projects in the future.

Helpful staff, not pushy and knowledgeable. Good selection and interested in working with you to get what you want, not just get a commission.

Ideal corrected an installation problem for us and stood behind their work. We will purchase flooring from them again after we were impressed with their honesty and desire to please the customer. Highly recommended.

Terrible experience. The wooden floor was poorly installed. There were many instances of over wood, splinters and poor edging filled with putty. Complaints got to such a level that they agreed to rip the floor up and relay. One would think that they would make a much better job 2nd time around. How wrong could I have been. Once again, overwood, splinters, putty....bad job. I was not the only one. I solicited opinions from others who had Miller Bros floors. I found the same problems with little being done to remedy the situation. Terrible customer service too. ..In my mind arbitration was not an option as builders sat on the arbitration panel..... go figure? So lesson learned. Your choice but think carefully

Family owned so you get a personal touch. Had gone to the big stores, it was more sales driven, they really know there products they sale. Floors turned out great.

We used The Floor Store to redo all the floors in our house ten years ago. They did great work and we’re coming back 10 years later because we had such a great experience the first time. On time, honest, reasonable prices, and attention to detail.

Bad ass customer service, jimmy KC and Allan are a great team and run a great store our family uses Locke for all our companies needs and don't plan on ever changing that..