Flooring

Tony and his team are absolutely wonderful. My wife and I were in need of getting our shower tiled in our new home and Tony and his team built us a beautiful piece of art. Our bathroom is my favorite room in our home now because of the great job they did on our shower. Very affordable price, great customer service, AND there wasn't any trash or building materials left laying around after they had finished :) thank y'all again!

The best prices in town and excellent work on my new floor. I couldn't ask for more!

Avoid Avoid Avoid!!! The worst contractor experience ever. Three hour iron door install took almost 11 hours after the installer damaged a $1600 door while unloading it and the lied and said it was like that when he picked it up from seconds and surplus. I called the store, made a fool of my self for blaming them as the installer finally admit it that he damaged it after the store refused to be responsible.. He suggested touch up paint to fix a deep scratch and dent that was now on the front of the door. We made him purchase a new door and re install it. The owner Gary said the installer would waive the install charge due to the mishap which helped relieve how upset I was. Turned out he meant only if I would keep the damaged door. This company has an F rating with The BBB and I see why. I wish I would have researched this installer instead of just taking the stores recommendation.

Great employees. ...loaded my cart and then loaded my purchase into my truck and tied it down!

The Floor Store of Keller did an impeccable job on my 1000 sq ft of wood look tile. Dale worked with us initially to get us exactly the flooring we wanted at a competitive price. Then Alex and his tiling team came in and were incredibly efficient and professional. Alex arrived on time each day, explained the process and any issues as he and his team worked, and completed the job earlier than expected. After completion, the Floor Store contacted us to make sure that we were satisfied with the job before taking our final payment - and sent someone out next day for the couple of minor spots we noticed that needed a touch up. Finally, and this to me is what sets this business apart, Dale called and set an appointment to come inspect the job and make sure we were pleased with all aspects of our experience. Of course we are - the floors look amazing, the price is unbeatable, and the service is unsurpassed. Thank you Floor Store of Keller for making us a priority and for making our home so beautiful! We’ll be back when we’re ready for new carpet!

Della Floors did a wonderful job on our kitchen! Mehrdad was very responsive and gave us great advice on materials to use. The contractors were clean, professional and did an excellent job. We couldn't be happier and will definitely use them for our next home improvement project.

i did a granite job with pro flooring, i was very happy yhe way Alex showed us and told us how and what truly alex is Alex the great and

The worst customer service I’ve ever had. The vinyl plank floors are beautiful but the experience was dreadful and everything was all on there time. We were told something would be done one day then they wouldn’t show up then it would be moved to the next day and so on. This went on for a week. I’m very understanding and very easy customer but I had to stand my ground with them. What was a 3 day job has taken 2 weeks. We waited on the material since it was on back order but once it came in after us waiting for a month we were rescheduled twice. Kay the receptionist has no idea of how to speak with customers AT ALL. I’m floored at some of the things she has said. I’ve heard this company was great at one time but now it is run poorly, and they have to much work with not enough workers. I wouldn’t refer them to anyone ever! They might be cheaper than some places but it’s not worth the hassle honestly.

Found what I needed and got out of there quickly.

One of the better lowes I have been to. People are very friendly and pretty much always have an answer when I have a question. If they sold the brand of tool that I like I might not even visit the other store in town. Highly recommend this store. Lumber department is great!!

Professional advice, thorough product selection and personal that actually care about and are attentive to your needs. Home town atmosphere.

Gail is the BEST!!!! My lake house turned out beautiful thanks to their outstanding selection of tile, granite, light fixtures, hardware, carpet and accessories. Brian and Gail are the nicest people in the world to work with and true professionals!!! I cannot recommend the high enough. Thanks B & G DESIGNS!!!!!!!!!!!!!!! (also window treatments...they turned out perfect as well)

Really like this store. People are friendly and helpful. Great selection. I can always find what I need.

Called needing flooring installed and told them I was short for time on needing it done. They said they could come out Friday afternoon or Saturday morning. I called Saturday at noon and they said they would be out later that day or Sunday morning. No one showed up so I called another company. Guy calls Monday saying he's looking for the house. I told him I had found someone else because he hadn't showed up when he said twice. He said thanks for waisting his time and hung up on me. Horrible customer service. I don't know how you stay in business treating people like that.

Good experience. We found what we needed and were given good service.

I used Floor and More to install my tile shower. The first contractor they sent out did a terrible job, after posting my review about the poor workmanship of the shower, the owner came out to look at my shower and agreed the shower was not up to their standards. The owner sent out a different crew and reinstalled a new shower at his expense. If the 2nd crew was the crew that installed my first shower I would give them 5 stars! The second shower turned out beautiful and Floor and More stood by their high standards and corrected their error. Thank you Floor and More. I love my new shower.

Had problems with a big delivery and Maria in customer service really helped me out. She didn't have to go out of her way but she did to help me. She spent almost an hour and got everything fixed and we were able to finish the job. That is customer service!!!! Thank you Maria and Home Depot!!!

The employees in the Garden Center helped me and got a crate down from the very top shelf that had items I needed and they didnt complain or hesitate to help! They also have more product options for pool chemicals than other places.