Flooring

Great service

David offered phenomenal customer service in going above and beyond what I would've expected. My floors were installed in a very timely manner with little disruption and they look amazing. I would highly recommend Tuff Floors and will definitely use them anytime I need flooring in the future.

Amazing thank you Marti and Mel

Terrible, Terrible, Terrible!!!. The job started fine but they pulled off saying they were ahead of schedule. They did not float the foundation after removing the wood flooring so not a week after we moved back into our home Alcosa had to come back and glue down a plank that had obvious movement. They do NOT know how to install a wooden medallion!!! The base boards had to be redone. I just hope I can show you the pictures of what they tried to get us to accept. These people CAN DO decent work but you as the client must MAKE THEM. You have to constantly check on them and if you are located far away from Irving like we are the managers do not check for example the float before the wooden floor is laid down. Really just find another flooring company!!!!

Great service and customer service and installtion of carpet and floors dealt with Rolleta awesome to work with

Anwar and his flooring team were amazing! They paid extra attention to my personal needs and details which means a lot in today’s renovation world. I will definitely be using All American in the future!

Great flooring and great people. Five stars!

Great flooring store in Flower Mound that has a huuuge selection. We found too many things we could've bought. Thanks for all the help

Very displeased with this company. We are a contractor and needed them to do a job, called on a Monday. They took the address and said they would get by there. Called back Monday, no response. Called back Tues, twice, said they would call back, did not. Called again Weds, had to speak with the owner who called the installer. When they finally did call back they said they changed their mind and can't do the job. This is bad business, especially for us being a contractor who has sent them work in the past. Poor communication is my pet pieve. If they would have told us in the first place they couldn't do the job I wouldn't be in the position I am now with a pissed-off customer. If you are too busy then hire more staff, at least return phone calls.

The staff was very helpful

I went to A1 based on a reference from a family friend. My wife and I were interested in getting stone countertops, backsplash and a new sink. A1 was able to provide all of these items. We went to their location off of 35W and were met by Tiviri and Kasey. Both gentlemen were very knowledgeable in all aspects of the work we desired. They also were very patient in ensuring that my wife was getting exactly what she wanted. They even went so far as to wet the backsplash tiles so as to show exactly how they would look once the sealer was applied. We completed the choices and awaited A1 to come out for a measurement. For the initial pricing visit and the followup for the exacting measurements, the representatives from A1 were very professional. Once we received the quote, we were pleased at the price in comparison to other installers. We paid the deposit and got the ball rolling. We received a call a week later and were invited to come to the factory to inspect the stone. The workers had already placed tape on the stone to indicate the exact cuts. I highly recommend visiting the factory to view the stone, the customer service experience was great. One week after the inspection we had the install. Again the installers were very professional and we were very satisfied with the work. A1 is top notch from Mike the owner to Tiviri the customer rep to Adele and Ricky the countertop installers to Juan the backsplash guy. Thank you A1.