Flooring

Lots of beautiful items. Gives you lots of ideas on what would make your house beautiful. Prices are pretty reasonable.

I appreciated the service, professionalism and friendliness of the staff at All Surface Flooring. They are definitely on my list of favorite vendors.

Asked for a quote, Donna came out to our under construction home a half a day earlier than our previously agreed upon time, lost my contact information, and then never contacted me with any quote or measurement information after I had told her I was going out of town and needed to meet with her that day and get the quote. This would have made our carpet order a minimum of 2.5 weeks late which would have been unacceptable. I went with another company as Roberts Carpets in Humble and their location on I-10 near Gessner needs to severely get their customer service and attitude together.

Angelica provided the outmost customer service

Very business straight to the point and good prices

Awesome help people

Never ever do business with these people. I waited for a week to get prices to install two doors. For a week they gave me the run around on giving me a price. When I finally got the price it turns out the installed price is over 130% of the cost of the doors. No major work needs to be done this is typical installation costs, caulking and trim. These people are frauds. I will not buy as much as a light bulb from them ever again. Oh and the sales guy in mill works and the manager Garrett are not helpful at all

My wife and I purchased a Whirlpool gas range/stove at Lowe’s, store #501, on Saturday 5/26/18. It was scheduled to be delivered on Monday 5/28 (Memorial Day). The appliance was delivered (an hour after the time window), but it was a defective one because it refused to work, no matter what the delivery guy did. So he told me to contact Lowe’s and have them do a swap, which we did immediately. When we went to Lowe’s store #501, they told me that the Whirlpool actually came out of the stock at the Copperfield Lowe’s (store #555, the one this review is on). This store is 30 minutes away, but we made the trip. After waiting for about 10 minutes to talk to someone in appliance, we were finally helped. The Lowe’s worker told me that a replacement would take another week to deliver. Since we have kids at home, we could not wait that long to cook for them (and for us!). We decided to purchase a comparable gas range/stove, a GE one, and the Lowe’s rep placed the order on the computer and we paid for it at the register, scheduled to be deliver on Tuesday 5/29 along with the pickup of the non-working Whirlpool range. The delivery and pickup on Tuesday was supposed to happen between 4:30-6:30pm. Lowe’s called me midday Tuesday and told me that the pickup was rescheduled to Wednesday 5/30, but the delivery of the GE was still happening. By 7pm, no one called us to confirm delivery. I called XPO (the delivery company that Lowe’s contract out), and they informed me that they rescheduled the delivery to Wednesday as well. Yet, no one called and confirmed this with me. On Wednesday, the delivery and pickup was supposed to happen between 5-7pm. Guess what? By 7pm, no phone call…nothing. I called XPO again, but was given an option for them to call me back. Then I called the Copperfield Lowe’s, delivery department. Someone picked up, but then hung up in my face. I called again, delivery department, and someone answered. I demanded a manager, and he identified himself as one. I explained the situation to him, but he didn’t seem very interested in helping me. I heard him calling XPO in the background but got put on hold, same as when I called XPO. Suddenly, the phone went silent and I thought we disconnected. But checking my phone, I noticed that the call was still connected, so I waited. 5 minutes later, he came back (no apology about abruptly putting me on hold without saying anything) and told me that he was able to talk to the driver directly, that he was late and would deliver my appliance by 8pm. I suspected that was a lie just to get me off his back. Thankfully, XPO did call me back. After pulling up my phone number, he told me he did not see ANY order placed for the GE unit (the replacement), and that he only saw the order for the pickup of the Whirlpool. He placed me on hold and was able to reach the driver. Apparently, the driver was NOT able to see the order for the pickup in his system at all! So he didn’t even know he was supposed to be picking up anything at my address. I was flabbergasted! So as of the time/date of this review, I still do not have a working range/stove in my kitchen. And the non-working one is still sitting there. I wasted 1.5 days of working waiting for these deliveries. And now I have to waste even MORE time dealing with an issue due to their incompetence, whether from Lowe’s or from XPO. Even worse, I was lied to by a manager at the Copperfield Lowe’s about my deliver, most likely because he thought I…a purchasing customer…was a nuisance with my issue…an issue that was THEIR fault. I will NEVER buy another appliance from Lowe’s again, and I will NOT recommend ANYONE…my family, my friends, and people reading this review…to buy from them, unless you want to go through the same headache if you run into an issue with your appliance. So far, they are a TERRIBLE company to deal with! Surey, I will make all of my future purchases at their competitors. Home Depot is usually next to Lowe’s wherever they open, so my future businesses will go to them for my future home improvement needs.

I'm at different home depot store's all over town. Most of them are set up pretty much to same but one thing is the same in every store. Every time you need help with something know body is anywhere to be found. Good thing I know more about the stores than most of the people that work there. But still a great place to get man stuff.

Never actually purchased a floor from here but that picture looks so good, if you don't make it in the flooring business please hit me up

Derek Martin at Floors for Living is the best and my floors are beautiful!

Super friendly associates, very willing to help and answer questions. By far the nicest Home Depot I have been to. Highly recommend this location.

I luv Shans and i have been using their services since 2012. Great Job...

Nice variety of tile and flooring. They have almost any type of flooring you want bamboo, hardwood, laminate, marble, porcelain, etc. Prices range from low end .59/sq.ft to high end 14.99/sq.ft and prices in between. Also numerous backslashes and "per piece" tiles.

Good service and products

It has been real hard to write this review, but felt like I had to. I am usually a patient person, but the work they did this time was unacceptable to say the least. This made our second floor they had installed because of the hurricane. It still is lacking a tile in one spot. They also did some painting which I had to clean off my blinds (two were ruined and torn up) and had to clean paint off of the brick in our living room. Floors still have some paint on them where it wasn't cleaned up. They also did some sheetrock work and cut several of the socket holes entirely too big and we had to have someone else finally come in and correct all the mistakes this company made. A window seal is still not cut right and there is a hole in the wall in one of the closets. We had to call them back to fix leaks and even connect up water correctly. In our shower, we had a different individual come in and fix the shower so we could get hot water because the part hadn't been installed correctly. They kept promising and promising and promising to come back and never did. When we finally got someone else to come in and finish their work, then they called. It was a little late at that point. We heard they were coming for several weeks and no one would ever show up. You DON'T start and job and not finish and you get professionals to do the work. Probably could add more but this is it for now. Sorry job this time.

Great service ! Wouldn’t think twice in recommending. Will hire again for sure. 👍🏻