Flooring

I am writing as a very happy customer. I am very pleased with the job done at my home. Antonio is a very skilled professional and a true artist! He and his team are very caring and conscientious. They did an excellent job in a timely manner. My remodeled bathroom is a spa retreat and Feels luxurious. And all the credit goes him!!

Came here today to get refund for tiles that we didn't need so never picked up. Customer service showed us a receipt on 03/23/18 that showed our signature picking up tiles and 33 tiles remaining. Final receipt on 04/20/18 showed the 33 remaining tiles zeroed out and signed by somebody that is not us. Turned out it was one of their employee. They supposedly viewed camera and said they "miscounted" and everything was given on 03/23/18. They won't show us the camera to prove that they gave us the number of tiles that they did. They said it's against company policy to show us footages. So basically they "miscounted", won't show proof that they made a mistake, faked a signature, and won't issue a refund. Terrible, terrible service! 05/01/2018: just want to follow-up on my experience. Spoke with Efran (store manager) today who apologized for the misunderstanding, accepted their mistake, and refunded for the missing tiles.

Amazing flooring deals and service , support your local small businesses!

I recently went to this location shopping for laminate wood floors and these gentlemen made the experience very pleasant, stress free, and inexpensive. I had visited other locations and companies but FFL @ Copperfield had the best deal and price. Emmanuel, was the salesman that assisted me and was able to help me stay within my budget and get a great deal. Josh, is the manager and he was very helpful and made sure that everything went as planned, and he was available to assist with any and all questions or concerns I had prior to my installation appointment. Nate, was another associate that also assisted me with my concerns. I was very anxious, but these here gentlemen definitely put me at ease and made this an overall great experience. It's rare to see customer service to this level anymore, but I truly appreciate it! Now, regarding the installation it too was wonderful. The two guys one named Ed arrived on day 1 on time, they immediately began working, moving all the furniture, then ripping up my carpet, and prepping my floors. They worked for 9 hours straight, at the end of the evening they cleaned up any mess they had inside and outside . They returned the next day and within another 8 hours completed my floors. Once I walked through and did an inspection, they swept my floors and put all the furniture back inside the house. They swept and washed the porch and garage for any saw dust that was there. I am very excited and pleased with everything.

I recently had the West Road EZ Floors store to remove and replace my tile floors with engineered hardwood flooring. The crew assigned to remove the ceramic floor tile, prep the concrete subfloor and install the new flooring really worked hard and completed the installation in 3 days. I still have a few punch list items that need correcting that I haven’t had addressed yet but I would EZ Floors for future projects, if these items are corrected. Although, I recommend using the West Road EZ Floors, I strongly recommend customers whose project involve removing ceramic tile before installing new flooring to: * Cover all furniture and items in the area where the tile is being removed. Tile was removed manually which generates a lot of dust and was very noisy at times. * If possible, you should seal off unaffected area with plastic walls and flooring as needed to access lavatories * To minimize dust and chips of tile from getting into kitchen/bathroom cabinets, consider sealing cabinet doors with painters tape and, * Do not clean up until the new floor is installed My new floor was glued to the subfloor and the crew worked hard to remove the glue that inadvertently got onto the new floor. Unfortunately they were not successful and at the right angle/lighting I could see glue spots throughout the floor. I did find a product to remove the glue without damaging the finish on the floor. that which worked. I love my new floors but it’s time to begin cleaning inside the cabinets.

This place is not hard to spot from the road. When we arrived we were kindly greeted by the front desk. It's very nice inside. The lady who helped us out, Julie, was VERY nice and helpful. She knew what she was doing and she made it easy to pick out our material for our new house. They have a huge selection from floors, cabinets, paint, granite, tile,etc. They have models of kitchens, and that kind of helps out to kind of get ideas on what might look good in your kitchen. It sure helped us out. Its a great atmosphere inside and you can't go wrong there.Thank you Julie for your help.

I'm a Realtor and have VERY high expectations. I've used them on my own properties several times and each time, I was completely satisfied with the price and results. Since then, I've been confident enough with their work to recommend them to friends, family and the highest compliment, my clients. I would never recommend someone to my clients that would make me look bad. It's now been over 10 years and I wouldn't use anyone else. I was prompted to write this review because of their exceptional work, price and product. The reason I made sure to follow through, was because I noticed that someone is running an obvious smear campaign. I mean really, who writes a review about something that happened over five years ago?

I run a large retail chain, and was contacted by Intex about 10 months ago regarding my flooring needs. We spoke to Michael (the CEO) for several hours about different types of flooring, and decided to use all American products. Intex flooring lied to me about the types of materials to be used, and destroyed my existing structure. I am currently in the middle of a massive lawsuit against Intex flooring, just to recoup my investment. The loss to business and downtime is unrecoverable and remains a mystery.

Fantastic place They carpeted my home and the installation was prompt and professional. When u walk in they have carpet in stock or u can special order. The stock carpet is what u want for best pricing. Ask for the SD carpet which has the highest level of stain resistance not even bleach will discolor the carpet, it’s unbelievable. So I highly recommend this place and they also have Hardwood and Vinyl flooring in case u want more than just carpet.

We replaced carpet with petfloors and love love love it. We plan on replacing two other rooms that have carpet with these fabulous floors. We had a terrific crew that came in to lay the floor. We will continue referring this floor to others.

Professional, On time, Amazing experience! Highly Recommended!!!!!!

Wonderful Store! When I remodeled my kitchen, living room, and master bedroom bath. The people at A beautiful Floor helped me find the perfect tile and hardwood floor. The price to complete the job was unbeatable. Thank you Mike

This place has always been great to us. They have always offered great prices great customer service and definitely help you make a decision on what you need not just trying to sell you something. We have bought from them twice laminate flooring and have never been disappointed with the quality of the product. Kind people, great heart! Will keep buying from them again and again for our flooring and countertop needs!

Wendy help me pick out the right color on my tile for my house... Will be back when I buy my new house