Flooring

We very much appreciate all of the great service and help over the years with this company! They invest in all of their clients! Thanks so Much!

Horrible customer service. Salespeople will tell you anything to get the sale. Guaranteed us a quick install date when we were in a pinch, then cancelled on us the day of the appointment, then was incredibly rude to my wife when we cancelled our order. Should've stayed local from the beginning. Avoid big chain stores like these.

Eva is a huge help in picking and finding just the right thing and in budget! Thanks!!

Muy amables y muy buen trabajo ""

Found what we needed. But the customer service was terrible! We couldn’t get anyone’s attention to heck out so my husband finally interrupted someone at the desk. Sorry other customers. We were finally able to make our purchase but then had to wait for the fork lift opporater to move a munch of crap that easily could have waited until we were gone. Then one of the back room guys watched my dad moving the stuff rather than help.

Always helpful employees, good selection and fair prices.

First of all, I flip houses for a living and this was by far the worst service I have experienced with an install. I had them do the job for me in May. It took them time just getting around to do the job. Once they did get around to the job, they left a mess after laying the carpet. They took the toilet off and left it in the bath tub and dismantled the base board heating and didn't bother putting it back on. I had the house listed at the end of May and had bad reviews due to their negligence and was surprised when the realtor asked me when the job would be finished. I called and emailed Dan Killian, the owner/President, and he said they will put the base board heater back on the wall but he wouldn't put the toilet back on since he isn't a plumber. it has been 10 days since I last emailed him and the work still isn't done. I live 7 hours away and am now paying someone else to do his shortcomings. I would recommend taking your business elsewhere. Even guys on Craigslist provide better service than this company.

Steve and his guys, are friendly, more reasonably priced, and do excellent work. I've used Aiken's Floor covering on 2 different home projects now. one home flooded, and his crew was there within 48 hrs, in between jobs, to help us get back into our home, and told us exactly what needed to be done to prevent further damge. They are fast, and deliver high qaulity work in a short amount of time. Thank you Aiken's Floor Covering for all your Help

Such an incredible place to shop. Customer service is fantastic and so very helpful. They have a phenomenal selection of gifts and items for everyday living!

Do not purchase from them!! My husband and I bought some flooring, they loaded us up and 2 of the boxes were damaged. We changed our mind on the flooring, brought it back and they would not refund us for the damaged boxes and then told me that we had opened them up and that's why they were damaged. They were never opened, and when I told them that they said I was lying. Worst customer service I have ever experienced. The flooring is junk and the customer service is even worse!

Visited this location today shopping for tile. The woman who was working in that department was s huge help. Thank you! She then handed me off to Mike in flooring. He was like talking to a wall. He was doing some work on the computer, and couldn't be bothered to give us his attention. We left.

We recently worked with Hardwood Connection on several rooms. We're very happy with the outcome and it was a seamless process. The team stayed within the original quote, completed the project on time, and reached out with any questions or clarifications throughout the process. We would use them again.