Flooring

The first time I went in to explore the options and process. I was extremely pleased with my custom giant rug and service. Just as fantastic with our second flooring job and I am about to go back for the third time. Knowledgble, friendly and they are happy to give tips on how to save money, or get the best option for the best price.

You don’t want to miss out working here. Fun people to work with that do quality service. Great perks for being an employee. I must warn you if you can’t handle systematic seniority this may not be a fit for you.

Great prices and very flexible installation! We had a great experience with the company and would recommend to a friend.

I usually enjoy the service and shopping here, but they made buying blinds as difficult as possible. Apparently it was too much work to give us a full quote, they would only price out one window at a time to compare. Frustrating!

Always find what we came for! Besides the BIG barn spider (😨) I almost had land on my face as I walked out of the store.....it was great!

What they do they do well. Problem is one of communications. Their website is one page with no hours posted. A phone call when it goes unanswered doesn't roll over to voice mail as they apparently do not have voice mail.

They do great work and are a great place to go if you need a fraction of something.

They refinished my countertops. Turned out great. Love what they did.

Terrible experience placed order for new kitchen floor 2 months prior to installation date. Received call from Austin ( young kid but nice and polite) the warehouse worker on the day of installation and over an hour after the installers were expected at my house stating they don’t have my floor in stock. Please keep in mind I took a day off work for the installation. Austin claims the floor did not arrive in time. I kindly reminded him we paid 50% down payment 2 months prior and it’s not acceptable to get a call the morning of our expected installation date with news that our installation for that day is cancelled. Pass the blame onto the warehouse for not delivering. However as the end consumer that’s not my problem shouldn’t someone have checked on this sooner ? A call to Spencer the operations manager and estimator goes unanswered only to find out from Tiffany ( owners daughter ) that Spencer no longer works for this company. Wow. Any more surprises ? Very frustrated. They should have checked inventory several days prior to install. It was admitted to me by Austin that he realized at 6pm the night prior to installation that they didn’t receive my flooring. A call that evening at least could have prevented me from taking an unnecessary day off from work. Very unhappy and will tell everyone I know to avoid this business. **EDIT** in response to owners reply For the record the owner did apologize and tried to make this right but fell short. There was no guarantee from the owner that they could get my kitchen floor installed without a weekend delay. I took time to prep and remove my kitchen furniture and appliances. The next best option was for the company to move me out to mid February ( 30 days from scheduled installation). Might I suggest giving proper notice to a different customer of a scheduling change inorder to accommodate my floor for the next available and soonest install ? I offered to allow the installation to occur the following week but was told NO they are starting a 5 day job and next available would be in 30 days.

Love the carpet center. The people who work there are always happy to help with anything. They go above and beyond what is expected, I feel. They have great products and are happy to answer any questions you may have concerning them. They also are great with tips and hints on installing these items. I highly recommend the carpet center...they are good people making an honest living. Thank you

Very knowledgeable and great attitudes

Went there to check out living room furniture and they were extremely helpful!