Flooring

I'm from out town and I found this store's layout to be well organized things were easy to find I didn't need help finding what I was looking for. Plus there prices are lower than the home depot in my town. The manager and staff in this store have this store running very well!!

They installed all of the flooring, blinds, shower and bath tub tiles in my home that was just built. I couldn't be more happy with the whole process and how great the floors look. My wife and I worked with Amber from start to finish and she was extremely helpful. The cherry on top was how well priced the quote was compared to anyone else locally. I would not hesitate to recommend them to close family and friends.

Bad ass customer service, jimmy KC and Allan are a great team and run a great store our family uses Locke for all our companies needs and don't plan on ever changing that..

Very good. Nice employees, super helpful.

Horrible customer service. Stood at the counter for ten minutes while three girls behind the counter visited with their friend. Finally someone acknowledged me and answered my simple question. I get to the area where they sell doors and ring the bell twice for assistance, but after standing around for another ten minutes found two men having a casual conversation just completely ignoring customers. When I checked out the cashier was slow and made no attempt to be friendly. Won’t be going back.

Very professional, next day install on high end carpet. Thank you for a job well done!!!

Great service !

JJ has great floor people. They are just finishing a ceramic job at my place and it looks amazing. Definitely recommend!

In July, we bought a brand new floor for our master bedroom. First the quality of the floor was lower than the one they exposed in the shop, then after 6months, it's full of brown stains due to humidity...they should have adviced to add a protection against humidity...like another seller told us to do (we should have listen to this seller!!). Overall, I'm very disappointed. I paid a lot, for a low quality, and I have to do it again 6months after!

My wife and I were in desperate need for a flooring solution for our bedroom. We went to Landers based on the reviews we read, and we couldn't be happier. Lanell helped us in choosing the right type of flooring for our situation, and we were able to get a very high quality installed for a very competitive price. I still smile when I walk into my room and see how great it looks now. Thank you, Lanell!

Melissa was so helpful! Thank you for the great service in our community!

Mike is the best ,we are repeat customers and they are still as good as they were 10 years ago. And we will be back again if need be.

This was my 1st stop in shopping around for flooring for my new home. Mike Ackley has been an absolute delight to work with! He has been professional, yet down to earth, friendly, and sincere. Nice not to have that pushy salesman feel- just pure, genuine help! Although I did not have O'Krent install my new floors- I am a single mom on a budget afterall.... Mike was awesome enough to get me a fantastic deal on the flooring materials! Hence again, he wasn't a pushy salesman, he never brushed me off when the quotes came in higher than what I could afford- he remained friendly, helpful, and professional. I was beyond satisfied to do business with him! I wish more people were like Mike- I would recommend anyone in the market to do flooring in your home- give Mike a call at O'Krent- you won't regret it.

Installer came back on his own to see if we had issues and we had minor issues. He fixed them on the spot. I’m impressed by the service.

Friendly and knowledgeable

We finally had our grout that was done by HOF looked at by another contractor. He confirmed our suspensions that that grout was in fact mixed improperly. We had HOF tile our entryway and living room. All of the grout is full of holes and gaps down to the concrete. We were told by HOF that our dogs caused the holes. Yes, they did, but only because the grout was too dry. We actually stayed in a hotel to make sure our dogs were off the grout for the time specified by HOF. Think about it. If my dogs nails caused the problem, then why is the rest of my grout throughout my home fine? We did try to talk to HOF, but all they were willing to do was fill in the grout. Filling in bad grout does not fix the problem! It has to be completely redone. Now we have to pay someone to fix their bad work!