Garage Door

Unlike others who would like to come in before saying a quote, this gentle person asked for a picture of the problem i had on my gate and immediately responded with his price which was the most reasonable and he is very good hearted, well mannered and professional. The service was great.

Exceptionally friendly. I found them to be extremely honest and very inexpensive.

Funny and friendly

Brandon is a very good guy to talk to. This place would be my future garage door store.

“When In doubt, tell the truth” – Mark Twain I am a truth seeker, I see bad reviews online and like to contact the company involved to get their side of the story and then post it for them. If you are looking for the truth, or at least the companies side, look no further! Dear Robert Robby, After calling the company and asking what happened with this situation and customer, I was given a much different story. To start, the sections that were ordered with the wrong size holes was a MANUFACTURERS mistake, not Superior. Superior was on the phone with the manufacturer numerous times to try to get the section to arrive correctly. Apparently there was some issue in production. When this customer called to “voice their frustration” I was told that was her yelling and cursing at the office staff, I’m not surprised the office “tone” was not professional – who likes being yelled at? I was also told that after this woman repeatedly called and harassed the office staff she was told in no uncertain terms that no one at Superior wanted to deal with her and to have her husband call in. Once her husband called everything was fine, arrangements were made to have the correct (not the first panel they tried to previously give to the customers, that was in fact wrong and therefore unusable) installed. When the installer (who by the way is not that young, and regardless of age is quite experienced at his job) went out to meet with the husband (who did not need to take any time off work, and had been previously advised of this) had no issues with the installation of the new section and was told by the customer that they were happy with how it looked. Since then, I have been told this customer has not called in at all to let anyone know at Superior that there is still an issue. I should also mention that the customer was told not to pay until the correct section was installed. Needless to say I think this customer owes the company an apology!

No won can touch this place professional service every time these guys know there stuff garage doors these guys know that too

Received damaged door wouldn’t install it for customer they refused to refund my $1300 deposit very unprofessional and do not recommend terrible customer service was a repeat customer for 10 yrs

Our garage door opener would run but not make the door move. Worriedly, I called Brooklin Garage Door Repair and they assured me that the technician will arrive in an hour. The guy fixed the issue by adjusting the knob attached to the switch. Would recommend them to you if you need a reliable garage door repair company.

I've used Primetime for both of my homes and I am always pleased with the service they provide.Great service, very professional the price was the best I found. I had a garage door opener installed and a new garage door. Thanks primetime I will recommend your service.