Hardware

This is the most helpful customer experience I have had. Everyone is so knowledgeable and friendly!! I would recommend this store for everyone to shop.

This place is fantastic, great quality merchandise.

My experience with BTM on my current order of (20) PCO-100-V130 cylinders has been a night mare. These cylinders were ordered through one of BTM's distributors on November 14, 2016 with a promised ship date of December 8, 2016. It is now January 4, 2017 and I still do not have my cylinders. I have a brand new weld fixture setting idle because I don't have the parts from BTM to air it up. I've been in Mechanical Design for almost 30 years and have never had a parts order, of what I preceived as a shelf item, to take this long. They earn NO stars from me, but I had to pick 1 in order to post.

Great Store! Locally Owned~ Awesome Service..

Love this place! Great customer service! Jessica went out of her way to find a Kenmore replacement part that they did not have in stock. Clean store, nice people, hard to beat in my book.

Buyer beware!!! I purchased from this company through my Amazon account. The items listed on line had false measurements, and when the products arrived, they did not fit. This company expects me to mail them back at my expense which is only a few dollars less than what I paid for them!! On inspection, these are cheap Chinese knock-offs, so not surprising that they are 20% smaller than described on the web site. A reputable company would pay for the return since this was entirely their error. While the dollar amount is not very large, there is a principle to this that is not sitting with me very well at all. Think twice before you buy on line from these people. Charles R. McCormick, MD

Pro-grade hardware, excellent pricing, and very friendly staff.

Fast in and out. Good staff very helpful. Clean place. Have you tried the dot pretzels? Very tasty!!!!

Like it now that they opened up the front check out. They have always been helpful and carry a large inventory, good job Paul you have home depot beat hands down...

Aces Hard Were stores are good they do have food, not frozen or things go in the fridge and they got more tools, and stuff for dryers and many many more. I only go to use their copy machine. The people are very nice.

I remember when this hardware store was actually built which at that time was ACO hardware store and when ACO went defunct it was under new ownership as Great Lakes Ace Hardware. I love walking throughout the entire store

Always got what. You need

Very helpful. The folks there will help you get exactly what you need, and give advice on doing a job too. Highly recommend goung there.