Hardware

Usually when I visit a Home Depot it’s difficult to even get someone to assist you. Here at the Ajax location I am impressed with the staff who are ready and going the extra mile to help. Adolfo from the appliance section has assisted me and my family tremendously. He is patient, explains everything thoroughly, and goes above and beyond to ensure we are satisfied with our purchases. He pays attention to details. For example the handles of appliances and ranges that use only buttons and no knobs. There is also Warren Roger (or Roger Warren) who helped us with choosing tiles and backsplash designs. He went out of his way to walk around the store with us so he could see what we were trying to match it with. He showed several options and gave awesome ideas that we never thought of. Very, very impressed and happy with my experiences at the Ajax Home Depot.

Hard working people who care about what they do

Great service they have everything

HOME DEPOT 256-260 Kingston Rd E, Ajax, ON L1Z 1G1 is much better!!! In May I purchased a Husqvarna lawn mower. At the time of purchase I wanted a few other items that they did not have at the store I was at and they refused to transfer in, so I ended up driving to both Whitby and Oshawa to complete my purchase. 3 stores in one day, that is dedication. The lawn mower after 1 and a half uses and less then a month it died. I took it back to the Pickering store where I purchased it. The customer service rep was not qualified to help me, so she got the manager. He made a scene in the customer service area about this was user error and that I had put too much oil in the unit. I pulled out the dipstick, cleaned it and showed him I used the perfect amount. He advised me it had to be sent off for repair, which i agreed to. After not hearing anything I put an email into Lowe's asking what happened. Within half an hour I got a call back from Chad at Lowe's stating the unit seized because of no oil in the unit. Guess I am now without a lawn mower because Lowe's don't stand behind there product, and they have multiple excuses.

Prices are great. If you are planning to do a project it is worth a visit to this store before buying tools from elsewhere.

Great bunch of guys. Very happy with the service.

bought a washer and dryer there got honest real world advise not a sales pitch I am done buying appliances at the high pressure furnature stores. I wish you guys would stock groceries I would not need to shop anywhere else.

Rented a steam cleaner for my carpets. The guy at the desk was very helpful and friendly. Good service.

This location is showing its age and I find it a bit of a challenge to navigate over the other Home Depot stores but the staff are super attentive and helpful. Still a great well stocked store.

Large store, huge selection, all quality items, helpful staff and they have a buzzing system so if you can't find a staff member all you have to do is push a button an announcement is made saying that staff is required in a certain area and then the staff shows up to help you. I think it would be a good idea if other stores adopted this push button announcement system for customers to get help. This is one of my favorite stores.

Very cool company with some very interesting and unusual items that many other stores do not carry. Some items can be a little pricey but others are quite reasonable. Fantastic place to get ideas.

Friendly staff, great product

Large selection of Fasteners and tools, also the great customer service, and very nice store.

Staff are helpful and friendly.