Hearing Aid

Bad service. They don't answer the phone. They don't honor appointments. They don't cancel appointments. They don't answer the phone. Their mailbox is always full. Kind of like calling my congressman. They suck

I have a hearing aid that is old but has been reliable. I recently noticed that it was fading in and out. It had done this in the past and I had the wiring replaced. It took a few times to get the wire to bend into place for comfort last time. When I picked up my hearing aid this time, I realized(when I got home) that it fit perfectly. Now I’m wondering if they actually replaced it. They charged me $125.00! I will be calling and getting to the bottom of this. Stay tuned...so I called them this morning and the young lady that answered the phone told me that the technician probably shaped the new wiring exactly like the old wiring so it would fit comfortably into my ear. She said it has a 90 day warranty versus the five year warranty that I was told yesterday. Not Cool, Hillcrest. You need to get your stuff together.

Great,great prices and very friendly workers.

Best specialist in the world

Yep

You won't find anyone better for your hearing needs than Dr. Brooke Buxton! Friendly, knowledgeable and caring.

A Shout Out to Greg and Missy for the best customer service. Always friendly and professional!

I took my mother in law there just after Christmas because one hearing aid had quit and the other one wasn't going good either. I live in Wheelersburg and my mother in law lives in Cincinnati so we weren't established patients there BUT they managed to work her in and fix the faulty hearing aid and tune up the other . I know that the appointment was set up when they otherwise would of been going home but they understood the issues and worked us in with a smile and didn't charge an arm and leg for there services.

Theresa is amazing at answering any questions i had. And the rest of the staff was amazing. Mr. Black is very nice also. Thank you for your help.