Hearing Aid

I had approached Lori Callahan @ Melody Audiology & Hearing Clinic, Gateway Blvd for a Hearing Test, which I needed for a course. During the test, the volume of the sounds was kept very low, and hence some of the responses were not registered. I am well known for my sharp hearing abilities both at home and among friends. But the test result as portrayed by Lori, shows that I am having severe hearing problems. After the test, most of the time was utilized by Lori towards recommending a particular brand of hearing aids. I was sure my hear impairment is not so severe. However, I went for a second opinion, and the outcome was not so severe and they did not recommend any hearing aid device at this stage. In contrast to the severe conclusions with respect to deficient high frequency response, so far I did not feel any type of hearing impairment in any situation, and was within the limits with respect to my age. Regarding the report, I was informed that they would send within 2-3 hours by email. I waited for more than a day, and had to remind them. One can recommend a particular hearing aid product, but professionally it would have been better to do the hearing test properly. And the inefficiency of the staff was reflected not in the delay in forwarding the report but by saying falsely that they have already emailed a day earlier.

Friendly

AMAZING. So helpful and really cares.. I'm a young person who got my first hearing aid and she is so accommodating. Can't recommend enough.

Ronaldo is very calm and efficient, he made sure I understood everything that was going to happen and explained the results very well.

Great service 👍

Richard and the staff are amazing! Would definitely recommend everyone to go through Destination Hearing for any audiology issues.

Calgary is the greatest city to livein

Amazing service! So friendly and knowledgeable!

Super awesome staff. Very helpful and accommodating.

Very helpful

Great friendly service and they gave me two fizzy waters! Treina is an awesome massage therapist!

I had the pleasure of dealing with Amanda at the Barrhead office. I was hesitant about getting hearing aids and had put it off for too long. She was very helpful answering all my questions and making sure I understood all I was getting into. I met an older gentleman who was having problems at another clinic. I called him to see how it went and they as well couldn't say enough good things about Amanda. Living Sounds is fortunate to have an employee as dedicated as Amanda is. Thanks Amanda. Bill D.

Fantastic help when you really need it.