Hearing Aid

My 5 year old had to go for a hearing test and the lady who did it was great with him he honestly thought we went there so they could play the bird chirp game 😀

Laura, the receptionist was very friendly and made me feel welcome. I had my hearing checked once before but was apprehensive (they were nice but I felt uncomfortable). Jennifer gave me the hearing test and explained everything she was going to do ahead of time. Once the test was done she explained the results and how hearing aids could help me. She explained the different costs, kinds and what they did. I originally chose the total in-ear hearing aids. When I returned for my follow-up appointment two weeks later, I explained that I didn't like the ones I had chosen and could I change them. I was quite surprised that there was absolutely no problem and no extra cost. I now have the over the ear style and am very happy with them. My experience with Listen-UP Simcoe, was painless, informative and satisfying.

Very Friendly and Knowledgable!

Friendly, helpful, very quick to get an appointment

Quite an interesting test getting your hearing checked. I am grateful I did. Thank you Al :)

5/5 stars - nice clean office - I had a ringing in my ear for a couple days, so I googled any ear doctors in the area & this place popped up - i called them that day & booked an appointment for the following day - very friendly staff - I recommend this place to anyone & everyone - The only thing is, the place was hard to find, you have to go to the center of the plaza & walk up the stair to get to the second floor & this hearing office is on the right just as you come up the stairs

My appointment went smoothly and staff was awesome.. Overall great experience

Extremely friendly and knowledgeable staff. Great service.

From start to last the service and value at Algoma Hearing Center are top notch. While waiting for my appointment in a plush leather chair with bay window view I was informed by the receptionist Travis the room offered T-Loop. Sounds transmitted directly to a qualified hearing aid, that are more clear than normal transmissions and whose loudness is controlled independantly of surrounding environment. Travis explained that very well. He also provided refreshments in the form of a bottle of cool water. Considering the day was hot it was certainly anticipatory and welcoming ( I mention this only because not every waiting area is so client oriented and its nice to see it.) The wait time was not long, a matter of minutes. If you've ever watched a tv commercial exemplifying the best in hearing professionalism, the staff here model that level with significant ease. In two visits while testing and arranging for hearing aids, I met two different audiologists. Both were consistent in best of practice customer service. They fully explained the what and why of my hearing loss, along with its measure and outlined a plan to correct it. This filled me with confidence I was dealing with the right people. At our next meeting the selected hearing aids were implemented and I received a brief informative lesson on what the devices could do, how to access and activate /deactivate the features. Among those features by the way, Tloop aside, included the ability to no longer require headphones or mic for any item that could be sourced by bluetooth ( computer, tv, etc), phone calls could now be taken or released as easily as Captain Kirk could tap his communicator badge. There were other features as well but the list is diverse and too long to mention here and my audiologist even helped me set them up ensuring they functioned properly! Altogether, Algoma Hearing Center has became my first choice in hearing experiences. Where I expected awkward and angly, I recieved efficient, knowledgeable and client friendly. My hearing by the way is significantly improved. For the first in a long while I can hear my footsteps. Lastly one might think out the door and onwards, but with Algoma Hearing Centre their professionalism doesn't end when one walks out the door. Turns out they provide follow up care proactively to detect and fine tune any discreprencies with the devices performance. All in all I feel its only fair to say from start to last the service and value at Algoma Hearing Center are top notch. Thanks Patty, Amanda and Travis for giving your clients the look and feel of Gold Standard Treatment.

Excellent customer service.. understanding Fast and vary thorough. I'd recommended this place to anyone for their hearing test needs

Learned about Rob through a family member. Very responsible, personable & knowledgeable specialist. Dedicated to full satisfaction of his clients. Highly recommended

Helped me