Hearing Aid

Carol Orask is not only patient and kind, she truly cares about the total new hearing aid experience, ensuring the fit and corrective amplification are perfect. Her appointment times are good, and she always has enough time to fully explain and determine the bet fit for long term hearing.

Prompt professional service

worth every star

Sams is always Sams but now is changing I heard now it has scan pay and go. Cool

I loved this place. This was my first time getting my ears checked and Rebecca made me feel so comfortable. She really cares about her patients.

Hearing technician very helpful, answering all my questions and giving good advice.

Annual Check

Excellent, professional service.

Ms. Katie is awesome with people. Great service.

Not me

Great service!

Five stars! It’s rare that I give a five-star rating for anything, but with the Costco Hearing Aid Center, I have no choice. I had the experience several years ago to buy a hearing aid device at one of those other hearing aid stores, and it’s night and day. Here are some notable comparisons that were significant for me: Costco Other Store Specialist - no commission Commission 6 month trial! 30 day trial State of the art equipment Not sure Transparency during testing Sketchy (my experience) Incredible Savings Huge markup Thankfully, at the other store, I returned the $8,000 pair of aids in the 30 day period, because I saw no noticeable difference in my ability to hear. This was 8 years ago, and there have been some groundbreaking improvements in the hearing industry since then. Currently, one can get more for less, though the markdowns are only partially industry wide. The Costco prices, for my needs, generally range from $1500 to $2500, with a very nice Costco brand option (according to my doctor) at the lower end, and the incredibly effective Phonak at the higher end. There are other choices as well. For my hearing issues, which are more sound discrimination than volume, I chose the Phonak, where clarity is a key feature. The really significant thing here is the no-commission sales policy at Costco. The others recommend brands according to ability to pay (yes, they actually try to figure that out) so you may get more than you need. From what I understand, the same pair of Phonak aids can cost $6,000 at other stores. That’s a crazy markup, and, at a much lower price, I have a half year to turn them in, or trade them in if a better device comes along! And industry upgrades are being made all the time, so that’s a possibility. Fortunately, when I failed my hearing test, after a few years of borderline passes, my doctor recommended Costco. He said he sends all of his patients there now, and they have reported back with great satisfaction. After several years of not wanting to go near a hearing aid store, I am now a happy customer, with improved hearing capability needed for my job. I can’t express enough gratitude for Jody (Joellen) my highly experienced and competent fitting specialist at the Richmond Ave Costco location, as well as all the smart tech support guys on staff. They make a great team. Oh and one nice bonus: the convenience of being able to shop at Costco when going in for the regular hearing aid checkups. Less time wasted in my busy life since I have to shop anyway. Well done, Costco!

George is very caring and has done a fantastic job with my hearing deficiency

Miss Paula is the best, very patient and professional

Great service and coffee