Hearing Aid

Very professional staff, this was my first hearing test and I was extremely impressed with the testing and empathy of the staff.

My husband had their hearing aides, they told him he needed to guts in them. He proceeded to order what they said he needed. Less then 48 business hours later, we cancelled the order of over $5000.00. We were called into the office, thinking we would get his aides back, oh NO, they had gone ahead and replaced the aides with new guts. We want the aides back as they were, they tell us it will cost us $2,500.00. How can this be, does anyone know what we can do?

Dr. Petruso was very professional and caring. He didn't waste any time and got me in quickly and made sure I understood everything about the hearing aids and the financing options.

Réceptionniste pas accommodante. Ciao bye!

Very unprofessional staff. They cancelled my father's appointment without letting us know and when I went there they started making up excuses. That blond receptionist is very rude she talks to you while staring at the screen instead of looking at you and giving you an eye contact.

Professionnelle

Excellent service, merci!

I’ve been their clients for over 10 years since I was a child. I remember that I always came out of their place with a lot of joy. They are very caring and willing to give whatever they have to make sure you are fine and happy. Went there recently during holiday season and still impressed of their speed of service. Receptionists are nice and patience too. Glad that I’ve encountered this place since very beginning.

3 rd floor not the right place for elderly people

Depuis 10 ans, j'éprouvais des malaises, des inconforts avec mon appareil auditif, lequel je m'étais procuré dans une autre région, chez un autre audioprothésiste. . Je ne le portais que pour aller au théâtre ou au restaurant. Déménageant dans la région, je suis allée consulter le Groupe Forget et après quelques ajustements, pour la première fois en 10 ans, je porte mon appareil toute la journée, sans aucun inconfort. Quel plaisir de pouvoir bien entendre 'toute la journée'. jUn gros merci à Diane pour avoir su choisir judicieusement le technicien qui a son tour, a su immédiatement régler mon problème.

Have been very pleased with the service at Hearing Solutions at the Carlingwood Mall. Sebastian, the audiologist, is knowledgeable, patient, and ready to answer all my questions. Couldn’t ask for more. The assistant, Dialia, is friendly and accommodating too.

Convenient location with parking. Staff was very friendly and knowledgeable. Products were offered on site.