Hearing Aid

Ok

I was assured initially that my hearing aid could be fixed - a broken wire; $95-125, however Heather, the young woman who interacted with me charged $250. When I questioned the amount, she replied " it might be more than the wire" Further, she didn't have the software or parts and had to send my hearing aid somewhere else. 10 business days, plus she was going on a Birthday getaway that extended the time. She checked my other aid and replaced the rubber tip. At this point, I noticed a severe loss of hearing in this device. It was so severe, I returned 2 days later to see if Heather couldn't tweak the volume. Apart from saying repeatedly "it wasn't anything I did" she was unable to increase volume, citing lack of software. At that time, I genuinely believed that she hadn't deliberately sabotaged my one good device; however, I did believe she had inadvertently reduced the efficiency. There was no attempt to correct the volume; instead, she rolled out excuses - wax in my ears, rubber tip not up to speed. Went to my doctor - no discernible wax. Finally today the repaired device was returned - works O.K., but the price was still $250. This time her rationale was that this supplier charges her $200. And she didn't budge about the wax issue even being told about the doctor exam. To sum up, this business has no discernible integrity. I was never given an itemized repair bill. I would not refer anyone to this business David Axe Lancaster

It was a great experience. I have not had a hearing test like for probably 20 years. The lady was great in telling me what to do an d working with me. It was also very interesting. Charlene Butzer

Good and kind people

I've been going to them for a few years. Very friendly. Knowledgeable. Would recommend. Love the receptionist!!

Amanda has taken very good care of me for a long time.

Doctors Office eyes

A & E is a very well run office. From the reminder calls about the appointment to check out and everything in between was top notch. Dr. Seevers took the time to explain how the aids will work, and took the time to give me the best fit ever. I've had several sets of hearing aids before over the past 10 years (from other suppliers), but I have never felt so in tune with what's going on around me as I do now! My hearing hasn't been this good in years! I can hear my wife, my kids and my customers! Going to A&E was time and money very well spent! When my mom decided she needed hearing aids, I told her not to waste her time anywhere else.

I was taken off my contract at work due to a hearing problem in my left ear. I went to Chesapeake Hearing on Wed. afternoon explaining I had just been fitted with a hearing aid and I needed an extensive hearing test to get back on my job ASAP. I was given an appointment on Thursday. Chesapeake forwarded the results of my hearing test right away to my employers doctor who approved my return to work. I was back to work on Friday morning. Could not have worked out better. Thanks so much.

Great practice, very professional and knowledgeable. I would recommend this practice!

I was welcomed by the by the doctor. I was taken to the examination area, on time. The doctor was very cordial and explained the newest technology for ungrading my hearing aids. We worked together on getting my phone connected. I left feeling happy knowing the fact that my old hearing aids will be donated to support children in need.