Hearing Aid

An amazing company with an excellent mission!

My husband went to Miracle Ear in West Lebanon, NH a couple of weeks ago. It was determined he needed hearing aids (I already knew this). We were given a price for all the hearing aid options. I have insurance that they knew was going to cover $2500 of the cost. They gave us the total amount we would owe. A week later when my husband calls back he is told that the hearing aids were going to be $1100 more...because we had insurance. We were both livid...we have it in writing what it was going to cost and they knew exactly how much my insurance was going to cover. Guess they didn’t think they were going to make enough money off us! Do yourself a favor and don’t waste the time going here. My insurance has this whole interaction documented and I hope it affects their business with them too! My insurance company told me to keep shopping around. Crooks! If we could score them with zero stars, we would!

My 25 year old daughter lost the hearing in her right year 4 years ago do to a high fever. She went to this office for a 3rd opinion. She left their office in tears. She is a soft hearted, kind young person who go's out of her way to make others happy. The doctor she saw was anything but kind or sensitive. She (my daughter) had her hearing tested twice before this visit by experts in the field of audiology. This office was suppose to do a complete hearing test and did nothing of the like. I am very upset that my daughter who already struggles with the fact that she has lost part of her hearing had to sit though an office visit where she was talked down to and made to feel that her hearing loss was her own fault because she did not seek medical advice sooner after being sick with a high fever. Had he asked before he said such an awful thing he would have found out that I (a nurse) took her to her PCP immediately when she said she could not hear from her right hear. We had to return to the PCP 2 more times before seeking the opinion of a specialist hoping to get answers and then on to another specialist and at each visit preyed for a little hope. It is my wish that no one else has to experience what my daughter experienced during her visit to this office. Sincerely, Momma Bear

Cindy is the best..attentive..thorough.. over the years I had been fitted three different times with hearing aids by three different specialists (including one at DHMC) to no avail.. Cindy and Starkey hearing aids have been a revelation..I have been wearing them and a happy camper for several years now.. I highly recommend her she really follows through and solves any issues that may come up.. a treasure!

What a good place to go. The front desk staff person is wonderful. This is a small office of many in the region. At times only one person is at the front desk although they have sure never been late for my appt. I can see how it could happen. The audiologist knows his stuff about hearing aids and is very professional. They do things here from providing hearing tests and selling new hearing aids to changing a battery for free. Check this place out. They sell Oticon hearing aids. Do some research, you'll find good stuff.

Soooooo patient. My son struggles with autism and spd and they were so good with him.

I was having problems with my hearing aids that I bought from someone else. Alex was able to squeeze me in and I can hear again. Service was outstanding as are their prices.

Always there when i need them very helpful everytime!

This is a very professional place with people who care about you

The BEST, excellent patient care and took time to answer all questions and give options for better life. THANK YOU

BRETT AND TONI MADE MY TIME AT PURETONE IN EPSOM A VERY COMFORTABLE EXPERIENCE. THEY ARE VERY PROFESSIONAL AND CARING. I THANK THEM FOR HELPING ME TO HEAR AGAIN.