Hearing Aid

Mr. Zavos definitely has the right temperament for someone aging with hearing loss. Am caring for my elderly mother, and was very satisfied with how patient and considerate he was with my mother. Some medical professionals seem to put money first and patient second. Definately did Not get that impression here.Mr. Zovos is about the patient first. Liked the guy. And would Definately recommend him.

It has been a year and a half now that I have had my Starkey aids that I bought at Soundpoint Hearing in Surprise. Having numerous acquaintances that had gone to hearing aids, I was somewhat reluctant to commit, simply for the fact that I wasn’t real impressed with the quality of their hearing with the aids. So, I decided to do my own research, using them as quinea pigs. Although, I had no way of knowing how their hearing was previous to the aids, I could tell which ones appeared to have excellent hearing with them, so I approached them as to what brand they were and where they purchased them. Incidentally, I did approach those who appeared to still not be “catching” everything as to their brands. After reading most of the reviews available out there on the brands in question, and I won’t mention the other brands, because it isn’t necessarily that the other brands were not as good, but it was all about having a knowledgeable person to program them to your hearing deficit, and stick with you until you are happy with the product. It is not magic; you don’t just pop them in and never think about them again; they are a highly technical digital device, that turns audio sound into digital sound, and they take getting used to. Each ear is different and has to be programmed differently. After wearing them awhile, you realize that maybe you might need more mid-tones and less high frequencies, or more low frequencies. Sometimes a different earbud is needed in one because your ear canal is a different size than the other and it may not be transmitting the sound properly. Different modes are programmed, that can be selected with your iPhone or android phone when you are in different venues. If you haven’t yet adjusted to the noise around you, just hit the mute button…I really like that one sometimes. The thing is that the programming technician cannot read your mind, and we are talking about Drew down at Soundpoint. He will never quit on you as long as you can tell him what you think you are not hearing. I had forgotten, over the years, what good hearing sounded like, but thanks to Drew’s perseverance, I can truthfully say that I am very happy with my hearing now, but not getting as many laughs, since I don't come up with all those hilarious "rhyming words" anymore.

My husband had his hearing tested and hearing aids are ordered. The staff and audiologist are both very friendly and accommodating. We are very pleased?

Had ENT appointment with Dr Tritle. Amazing doctor, has great rapport, and easy to talk to. Friendly attitude and sport about my condition in patient friendly terms and was flexible based on my insurance limitations. Highly recommend.

Mr Tom took time to explain the different types of hearing aids and what my insurance would cover.

My first experience with getting my hearing aids was at Good Sound Audiology two years ago. I am so fortunate I found the best audiology company in the valley here in Phoenix!!! First of all, though I was hesitant to get hearing aids because I wasn't sure I REALLY needed them, was afraid they'd be difficult to get used to, and finally, because of my vanity - "would they be obvious", would they "make me look old"??!! My experience has been a very pleasant one from the beginning and remains so each time I go into any of their 3 offices. Tina Jesse is THE BEST!! She runs an extremely professional company and every single person I have dealt with has been professional, kind, caring, patient, and always takes the time to make sure I understand instructions and also that I have all my questions answered. I would recommend no other audiology company or audiologist but Good Sound Audiology. The best part is that wearing hearing aids has truly changed my life for the better in so many ways; I CAN HEAR which actually makes me feel better and more confident about myself! My aids are nearly invisible. People are surprised when I say I have them. Thank you so much for this opportunity to sing the praises of Good Sound Audiology!! A very happy customer, Susan McCormick

Dr Kristen is awesome and spends quality time with her patients!