Home Builder

Friendly, knowlegeable staff, clean storage units with easy access at reasonable prices

%Nam% indeed is a wonderful help. I am very impressed with the project team who are very cooperative and the contractors who showed expertise and dedication. Five stars!

This review has been years in the making but it hasn't gotten any better. Dealing with their customer service rep Gail Ward was just the beginning of their horrible customer service. She had no idea what she was talking about and when she was questioned by someone who actually knew the construction business, she became rude and defensive. Our home was delayed by 4 months (not a huge deal). We checked it out in the spring and it was far from being completed but somehow, they slapped it all together in a horrible rush job. We moved in and that's when we began to complete our warranty forms with outstanding items. We have items from 2 years ago that have never been resolved! The most important one being the grading along our house. Water has been draining towards our foundation for 2 years!! They never fixed the issue and now I'm getting the run around from Tarion as well. Basically it has become our problem and Country Green has stopped responding to all our attempts to reach out. Talk about customer service! My recommendation to anyone looking at homes with Country Green: PICK ANOTHER BUILDER. Preferably someone reputable who treats you with respect. A home is a significant purchase in life and you should be getting the very best care both in the customer service area and in the quality of home they are providing. Shame on Country Green