Lighting

Always good service and great help when you need it

Very knowledgeable staff. A pleasure to shop there. If you don't see what you want, they will help you find it.

Best sign shop in town! Amazing service and super nice folks!

Pretty much everything you need and it's not up marked crazy like other places.

Most helpful and friendly service.

Very good store have a lots of stuff

Great furniture

Great people - know their stuff - great place for home needs and improvements !!

Walter the manager there treats customers with complete disrespect. I've spent thousands of dollars here over the past three months and had been treated very well initially but during my last visit I dealt with Walter who claimed to be the manager there and got very upset with me when I went to pick an item that I had already paid for. I arrived at the store 15 minutes before they closed and he locked the door in my face and walked away. I knocked on the door and he completely ignored me. I then called and he finally answered and initially refused to open the door and let me in even though I explained I was just picking up. He lets me in then proceeds to give me attitude saying next time come when they are open.. again it was 7:45! He was very rude and refused to give his name saying I don't need to talk to anyone that because he's the manager there. He finally gave his name when I asked why I'm not allowed to know who I'm talking to. The whole thing was very bizarre and the treatment from him was not at all professional or courteous. It's really unfortunate given how helpful the rest of the staff had been up until that point. UPDATE: Gary the owner called and showed genuine concern and apologized for Walter's behavior. Corrective action was taken and Gary did and said all the right things to make things better. Increasing my rating to 3 stars as a result. Would be 5 stars for sure had it not been for that one incident.

Perfect

Evertime I go to the Urban Barn in the Byward Market I am always impressed with how friendly and helpful the staff are! They have lots of energy and the store has a terrific Vibe. I always make a special effort to go to this location even tho there is one much closer to my home in Stittsville.