Marketing

It was an absolute pleasure to work with Amar and the whole Kipling Media team. The website they created for Harlequin thedancestore.ca was exactly how we envisioned it. They paid meticulous attention to every detail and listened to our ideas and input. We are incredibly happy with the finished product and are glad we chose them to design our website!

THIS IS A CAUTIONARY TALE. A client recently made a business decision to go with a cheaper product and signed up with Yellow Pages for a new website. Clients come and go and I wish her well. The website DNS was set to YP on Aug 24 and was live at YP on Aug 26. We have made NO changes since that time yet whenever YP has a problem they tell my former client we did something wrong. Sigh... after many calls from YP staff trying to tell me we screwed up I have learned that NONE of the YP people talking to the client have any real knowledge of how the internet or servers work. They are sales people with orientation on the YP back end who in almost every conversation betray their lack of knowledge with incorrect use of basic internet / server jargon. They tell me they use an admin back end for all changes / updates and that's the extent of their knowledge. It looks like their admin back end has issues with registries other that the one YP uses. We told them to transfer the domain into their registry, made sure it was unlocked and they got the unlock code. The transfer started a couple of hours later. Now the client email is down. Again we have not changed anything. I finally lost my temper with the YP staff, told them they were morons (IQ of 51-70), told them to stop whining and hire / train competent staff and will be blocking every YP phone used to contact me. I sincerely hope they get it sorted out for the sake of the client. She's depending on them and their promises... sadly it's a MAJOR FAIL.

Great products n service; easy to use, highest quality, great ownership equals great service

They are not there at 701 Pembina