Mortgage

When looking for a lender or broker, I looked high and low. Not many high desert area reviews worth a darn. So, I figured, "Choice" sounds logical since I'm making a choice out of a shot in the dark. This was the first call I made. They are a direct lender, and have mortgage brokers. The best of both worlds, offering you the flexibility some of us need. Now let me preface my review in saying that it's been a few years since we've purchased a home. We had a terrible experience first couple go arounds. We previously went with a mortgage broker both times, who were referrals from friends and family. Yeah no, didn't work out so well and we were completely taken advantage of. So back to the story. I called Choice and the man who answered was Steven Taylor. He's a branch manager of the Rancho location, but happened to be in Victorville that day. After dealing with problematic credit issues, talking to multiple credit counselors, I had confidence in Steven but was sure we couldn't buy a home yet. He stayed late and met with my husband and I that night, knowing a loan probably wouldn't be in our future. Steven stayed late and met with us that same night, knowing we still didn't look like qualified buyers. He pulled our credit and went through it line-by-painstakingly-awful-line. The coaching then began. He knew financially we could afford to buy a beautiful home, but we first needed to clean up our credit. He walked my husband and I through the process of credit disputes, and even gave us sample letters to use. When we left that night, we still couldn't buy a home, but we knew what we needed to do so we could buy one in the future. I started the dispute process the next day, and behold, less than 3 months later, we turned our credit scores around and raised our scores over 150 points with each bureau. Our scores have continued to improve since then and we couldn't be more pleased. Steven offers the most full service broker and lender solution I've ever seen or heard of. He checks in with us from time to time, and we've gained not only a business partner for lending, but we've gained a friend. He's a huge supporter to us in our home buying process and he'll always get referrals from us. Because of Mr. Steven Taylor, we'll always be back, and will always be sending referrals his way. He's got our full loyalty and confidence, and Choice Lending has our business for the entire time we live in California. Although he works out of the Rancho office primarily, he will be in Victorville anytime you need him. He lives in the high desert area, and is always willing to meet out of whatever office is convenient for you. Without Steven, we'd still be back at square one, not able to buy a home again. We are so grateful to have found him, and this upstanding lending organization. Bottom line, if you're looking for a real lender, who's honest and won't play games with you, you'll find exactly that at Choice Lending. And if you're looking for superior service, ask for Steven Taylor. He'll exceed every expectation you have about lending organizations.

Eddie is great! Extremely professional, diligent and really works to help you get the stressful process of buying a home done quickly and efficiently.

Sandy was extremely professional and kept me informed from the beginning.

The big atm is out of service every morning I have tried to use it. Frustrating.