Mortgage

Amazing office of professionals! An absolute dream team to work with!

Wells Fargo is the worst bank in this country...how they stay in business is astounding...I have had many terrible experiences with this company from missing deposits, to use of my personal information being compromised. After my identity had been stolen due to the negligence of WF, I switched to a Credit Union for which I am very happy and feel secure handling my retirement income...stay away from Wells Fargo at all cost...

Rude, Discourteous and hung up the phone. Very very Disrespecttful

My active duty husband and I are in the process of refinancing with a HERO loan.. something we learned a little too late is an extremely difficult thing to do in California without having to pay the loan off in full first. (Seriously feeling buyers remorse and a little scammed by the HERO salespeople who actually encouraged us to put off our refinance until AFTER we finalized our HERO loan! But I digress..) After hitting brick wall after brick wall, I found Brad online through his extremely informative blog post on refinancing with a HERO loan. While discussing my issue with one of my clients over coffee, they also recommended Brad! It was fate! I immediately reached out, and Brad's response time has been stunningly prompt, and his professionalism is off the charts. He is so patient with me as I ask a bazillion questions and more regarding the whole process. Being so new to all of this (we are first time home owners!) I have been pestering Brad's inbox with question after question, but Brad has been gracious and kind and has walked me through the whole process step by step! While we are still in the process of refinancing with the help of Brad, I just had to give a shout out, since he is really going out of his way to be a superstar and help us get the refinance that we want as quickly as possible. I am due with my third child right now, and we have a number of upcoming expenses looming ahead of us (needing a car that will fit an extra car seat, medical bills and so forth..) and the refinance would / will be a HUGE blessing for our family... I was feeling so helpless until we contacted Brad, and while I am still impatient and antsy with the normal wait times involved in refinancing, I am feeling so much more peace knowing we have a knowledgeable, helpful and able person on our case! UPDATE: Not only did Brad get us our loan that EVERY OTHER loan agent said was impossible, but he went out of his way to get us a low interest rate, and a lower home insurance rate. While the immediate savings are awesome, the long term savings are staggering.. SUCH a HUGE blessing to our growing family!! Thank you so much Brad! I only wish I could give this review MORE stars!