Mortgage

Lula and her staff are extremely friendly and helpful. Its nice walking into a bank that takes the time to learn your name and knows you.

Lacking 24/7 phone and online chat support. My account is also locked from 'self-resetting' my password. Employees are kind and helpful but small banks come with less or no support (after M-F 9am-5pm).

terrific bank

Fast and friendly service.

Wells Fargo ruined my credit rating by using the wrong address for my statements, which I never received, and charged a service fee of $5.00 per month until my account was empty. Then, without telephoning or e-mailing me, Wells Fargo turned the matter of service charges over to a collection agency, which also did not contact me. I first learned that my credit report was ruined when my insurance agent contacted me to raise my homeowner insurance rates. It took me more than a month to correct the problems.

We've been working with Robert at Abbey Mortgage since March of 2015, couldn't be happier. Robert is a straight shooter, he knows his business and respects the fact that we know ours. If you are looking for hard money, give him a call. I've attached some pictures from actual projects we have completed with loans from Abbey Mortgage.

While the people are very nice, and will always be polite and friendly do NOT use Chase for a home mortgage. Chase was not very forthcoming with what they needed and consequently our closing was pushed back. As it turns out this is fairly common with Chase as they farm out so much of the work deadlines frequently loom large. In our case the closing did not happen on time, our seller had to stay in a hotel and we were summoned by Chase at the 11th hour to sign the papers because their paperwork had to match, but it did not matter that it was so late in the day that we could not get the cashiers check and so had to wait yet another day to close. The one percent cash back is nice, but was not worth it in the end.

It's hard to know who to trust in this day and age, but I would highly recommend Leah at Aspen Leaf Mortgage to anyone! Their great service and fantastic rates have made me and my family members customers for life!