Mortgage

Do not do business with this company!! I have an FHA loan I took out 9/2011 with PMI that was supposed to drop off after 5 yrs. When i asked why the are still charging me, they told me i had a late payment within the last 12 months. So until i have 12 consecutive months of on-time payments they will not remove the PMI. Yes, it probably is in the fine print and they never told me.... but we all know PMI is just another fee to charge you because they can!!! they could care less about keeping a customer much less keeping a customer happy. yes, i am refinancing with someone else and will never do business with this bank!!! and nor should you!!

Very efficient service! Polite, professional staff make it easy to obtaina new mortgage or refinance an existing one.

I was very impressed with these guys. They treated me fairly and helped me understand all these mortgage programs:)

Jeff and his team are amazing! They have helped with mortgages for my team, my family, and many of my clients and it is always a great experience. Trust is key and they have very high integrity which is exemplified by the sheer volume of business they do and much of it with repeat customers. Keep up the good work, Jeff!

If you're short on time, at least read this. My home buying experience was THE BEST. Somehow, I managed to get the A-TEAM that everyone wishes they'd found. From my Realtors (buyer's agent), my lender, and the seller's listing agent, we were so lucky to have found this superb team of rockstars. See my other reviews for the rest of the team. When we determined that we'd be relocating out of state, I reached out to my trusted lender for a referral in our new state. Without hesitation, she referred us to Bryan Rankin of Highlands Residential Mortgage. Because our former lender has delivered for us in the past, I trusted her whole heartedly and called only Bryan. From day one, he was responsive to my every concern. And because things are never entirely easy, we had a unique need with our loan. Bryan worked through our scenario and got us pre-approved in short order. Once our offer got accepted, we started the full loan application online. I was pretty impressed with the website and the process with Bryan and with Highlands. The online form wasn't near as lengthy or painful as our past home loan applications had been. I've got to say, working with Bryan was an absolute breeze. He's a real person, focusing on his real people clients. He treats his clients like family vs. a business relationship. If I needed him, I could reach him anytime via email, phone or even text. He was with me every step of the way, including fast replies to my gazillions of onesie twosie questions. And to provide the superior experience that Highlands Residential Mortgage strives for, Bryan doesn't do all this alone. I only conversed with one other person besides Bryan, our loan processor, who was just as attentive, thorough and responsive as Bryan is. Additionally, I believe there were at least two others involved behind the scenes, including the underwriter. And hear me when I say the process was painless. From loan application, through closing, I've never had such a seamless process with a home loan. EVER. Even the underwriting process was fast and painless. Did you hear me? Fast and painless through underwriting? I know, wild right? Bryan showed up for closing with a smile and a hug. I'm so thankful we found him. He and Highlands Residential Mortgage are my Colorado go-to from here forward! Highly recommend him, and am glad to answer any questions you might have. PROS Low interest rates Fast, responsive, attentive Reliable Each deliverable provided ahead of scheduled deadlines New construction, existing homes, and home improvement loans Simple, online portal for application and all signatures, etc. Friendly and treats you like family CONS Nada!

I have worked with Allen on multiple mortgages, both refinance and new purchases. He has ALWAYS delivered on time and as promised. His communication and thoroughness make for a streamline process. Allen is honest and committed to making sure his clients get the best loan terms possible, on time and with the least amount of stress as possible. I would highly recommend Allen to anyone with mortgage needs.